Kotipizza - Significant Revenue Growth Through A Seamless Customer Journey
Kotipizza, Finland's largest pizza chain, worked with IBM Premier Business Partner Solteq to deliver a smooth customer journey from browsing and customization to checkout and delivery by implementing
an e-commerce platform based on IBM Commerce solutions. The result: a 54% growth in basket size and an increase in digital revenue of 50%
Caffe Nero - Boosting Sales Through Bespoke Online
Caffe Nero, a leading European coffee house brand provides personal omni-channel engagement with loyal customers. Using IBM Marketing Cloud to implement a nurture program the brand has achieved a 70%
email open rate among registered card holders and results show that 68% of customers receiving personalized, relevant emails return buy a coffee within a week.