Contract documents

The IBM Customer Agreement (the “Agreement”) and the ICA Attachment for IBM Internet Security Systems ("IBM ISS") Products and Services (the “Attachment”) govern specific transactions by which you acquire IBM ISS Products and Services from IBM. You may print these documents, sign them, and return them to your IBM sales representative. As an alternative, although the Agreement and the Attachment each specify both of us must sign, you may agree to accept the terms of the Agreement and the Attachment, without modification, by signing a Transaction Document that incorporates the Agreement and the Attachment by reference. If you are incorporating these agreements by reference into a Transaction Document:

• You also agree that you are authorized to accept the terms of the Agreement and the Attachment on behalf of the legal entity you represent.
• The terms of the Agreement and the Attachment are applicable only for each individual transaction. Future transactions will be governed by the terms of the Agreement and the Attachment applicable at the time the transaction occurs.
• Please retain a copy of the Agreement and the Attachment for each of your transactions.

IBM Customer Agreement

Attachment for IBM Internet Security Systems Products and Services ( 243KB )

The IBM Agreement for Exchange of Confidential Information provides the terms that apply when one of us discloses confidential information to the other. You may print this document, sign it, and return it to your IBM sales representative.

IBM Agreement for Exchange of Confidential Information ( 375KB )

For the availability and policy of IBM Support and Maintenance for IBM Internet Security Systems (ISS) Products and Services in South Africa, please contact your Sales Representative.