IBM Client Centre

Grow your business with local and global resources

The Africa Innovation Centre is fundamentally an enablement facility for crucial ICT skills such as Software Development, and will critically advance the creation of new quality jobs.

The key elements of the AIC are as follows:

Technical Exploration Centre (TEC)

The Technical Exploration Centre (TEC) provides you with a stimulating environment to ‘Test Drive’ and gain hands-on experience of IBM Software, free of charge. It will also reassure you that IBM has the right skills and solutions to address your company’s business needs.

Our mission is to provide you with the insight you need to understand the capability of IBM software. Each event will allow you to gather the right information to facilitate your decision making process and understand how our software can help address your business needs.

TEC provides you with the opportunity to interact with knowledgeable IBM representatives who will guide you through hands on demonstrations and answer your questions. You can also share best practices and broaden your network of contacts within IBM and other organisations. The various events are designed to provide you with an easy and fast way to get close to our technology and to explore new ideas, technical capabilities and proof-points with our Technical Sales professionals.

IBM Innovation centre for Business Partners (IIC)

Cutting edge skills and collaboration across traditional organisational boundaries are critical to stay competitive in today’s flat world. These are necessary ingredients for IT professionals and technology companies to create innovative products and services and deliver them to the global market place. Academic leaders need access to courseware, technology and computing power to grow the next generation of technology workers.

The global network of IBM Innovation Centres addresses the need for progressive skills building and creates a forum for our Business Partners to collaborate with other IT professionals and academic leaders to generate innovative ideas and solutions to daily challenges.

Think of us as "your" IBM. We're here to advise and guide you through your development process. Build your skills with our workshops. Leverage our architecture consultations. Then our IT specialists will help you with your proof-of-concept, integration, migration and testing needs, either at our centre or by remote access. You can also gain access to IBM’s global sales force and Business Partner community through our centre events, sales linkage activities and virtual connections. There is no charge for most of our offerings.

Software Solutions Lab (SSL)

The mission of the Software Solutions Lab is to help IBM clients throughout Africa understand and implement the latest solutions from IBM to achieve their business goals. We have established a high performing technical team focused on local enablement, innovation, and knowledge transfer. The centre will draw from the latest and best skills of IBM Research and Development.

SSL capabilities

Kaleido – The IBM Innovation Experience

The Africa Innovation Centre (AIC) provides an innovative client and partner environment which aims to stimulate and foster creative “out of the box” thinking and effective collaboration using untraditional techniques and methods in implementable ways.

The objective of this client experience is to take clients into a “white” space where, together with business, industry and technology specialists, guided by experienced facilitators, teams can get practical about innovation. This “white” space concept focuses teams of individuals on mindsets, behaviours and collaboration where clients undergo unique facilitation experiences which foster insights into solving complex business and technology issues.

IBM recognises that traditional methods and tools often applied to solving issues restrict creative and ultimately innovative thinking. Hence, Kaleido has been introduced to the AIC experience to facilitate innovation enablement and foster collective fresh thinking.

Kaleido is taken from the word Kaleidoscope. Dating back to ancient Greek, the word “kaleidoscope” is derived from the Greek kalos, eidos, and skopos; meaning beautiful, form, and view, respectively. The innovator’s experience is about seeing into complexity and through patterns or lack thereof allowing a picture, perspective or solution to emerge.

Systems & Technology Solutions Lab (STSL)

The mission of the Systems & Technology Solutions Lab is to help IBM clients throughout Africa understand and implement the latest solutions from IBM to achieve their business goals. We are establishing a high performance technical team focused on local enablement, innovation, and knowledge transfer. The centre will draw from the latest and best skills of IBM Research and Development.

STSL capabilities

IBM Global Technology Services (GTS) South Africa

IBM Global Technology Services is focused on what matters most – working with clients to provide the right business and technology services that deliver real business outcomes. The mission of the Global Technology Services Lab is to foster collaboration in Technology Deployment by partnering with BP’s, ISV in building innovative, Technological Solutions.

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