We have brought together some of the industry's smartest thinkers and most disruptive executives to answer the biggest problems facing organisations today. Touching on our key themes they will share their trailblazing ideas with you and inspire you with their success stories in a series of thought-provoking key note sessions.

9:30 AM      -      Welcome to Watson Summit London

Speaker - Caroline Taylor OBE, Vice President and CMO, IBM Global Markets

9:45 AM      -      Managing Complexity and Change

Speaker - Commander Chris Hadfield, Astronaut, First Canadian Commander of the International Space Station, bestselling author and YouTube sensation

Abstract

Commanding a spaceship during an emergency has the highest of stakes: human lives, irreplaceably expensive equipment, and worldwide scrutiny. Spaceflight is an unforgiving business, with industry success riding on every launch and critical event. Colonel Chris Hadfield held multiple leadership and management positions during his 21 years in the astronaut corps, navigating tragedy, delays, program changes, and much more. Using multiple examples from his tremendous career, he illuminates the necessity for both preparation and reaction to complex change.

11:15 AM   -      Is Disruption the New Business Normal?

Speakers

Professor Juergen Maier, Chief Executive of Siemens plc

Bret Greenstein, Vice President, Consumer Business, IBM Watson Internet of Things

Josh Hardie, CBI Deputy Director-General

Abstract

Disruptors prey on complacency – on industries that haven't bothered to innovate, or to embrace technology, often because it simply seemed like too much trouble and because their customers had few other choices. But as the cost of technology drops and its effectiveness increases, the barriers that had shielded some of these sectors from dramatic change are increasingly being breached. If that sounds like your business, it's time to innovate – or watch an outsider do it for you.

12:00 PM   -      Empowering the UK's workforce to tackle mental health

Speakers

Andreas Haimboeck-Tichy, Director of Healthcare, IBM UK & Ireland

Isobel Heyman, Consultant Child & Adolescent Psychiatrist, Great Ormond Street Hospital and Honorary Professor

Kieron O'Reilly, Member Engagement Manager, Employers Network for Equality and Inclusion

Jo Bowey, Psychology Teacher, Ada College of Digital Skills

2:00 PM      -      Survival of the Fastest

Speakers

Jeremy Waite, Watson Marketing Evangelist, IBM Watson Customer Engagement

Jeremy Bassinder, Unilever Global Consulting Lead, IBM UK & Ireland

Sam Seddon, Wimbledon Client Executive, IBM UK & Ireland

Gary Adey, COO, Vodafone

Dr Iain Hennessey, Clinical Director Of Innovation, Consultant Paediatric Surgeon, Alder Hey Children's Hospital

Abstract

Engaging with an audience and building a community are two entirely different things. In this fast-paced session, Jeremy will explore the most important trends concerning the future of consumer behaviour and how some of IBM's most impressive customers build relationships and engaged communities. Jeremy will discuss why the world is likely to change more over the next 5 years than it has in the last 20, and what you need to do to keep up.

4:00 PM      -      Better Decisions Whatever the Weather

Speakers

Alex Rutter, Managing Director, The Weather Company

Mary Glackin, Director of Science and Forecasting, The Weather Company

Norm Johnston, Global CEO, Mindshare FAST and Global Chief Digital Officer, Mindshare Worldwide

Abstract

Did you know that weather disrupts businesses to the tune of half a trillion dollars a year? To better weather the storm, you need the power to act on insight, not just react to consequences. In a series of varied client voices, thought leaders, and climate scientists, we will take you on a journey of how we help businesses like yours take action against the most pervasive disruptor on earth. Through world-class weather data, forecasting science, and cognitive solutions, we are uncovering the opportunities and risks of weather: for businesses, for individuals, and for the world at large. Whatever the weather; be empowered.

4:30 PM      -      Guest Speaker - Mike Tindall, RFU

4:50 PM      -      Close

Speaker - Bill Kelleher, Chief Executive, IBM UK & Ireland

*Agenda subject to change

What is a Fishbowl Debate?

Join our debating sessions where you can take centre stage and engage with pioneers and peers to explore the future around a variety of topics.

Each session will last 30 minutes and be moderated by Mary Nightingale, Broadcast Journalist

11:00 AM   -      A.I. - what sort of future for business and society?

Speakers

Paul Ryan, Director, IBM Watson UK & Ireland

Jeff Ramminger, Digital Marketing Consultant

Mike Rebeiro, Global Head of Technology and Innovation, Norton Rose Fulbright

Phil Westcott, Managing Director, Filament

Abstract

How will AI shape modern society ? What is possible now, and what will the future look like. What will the impact on business and the economy be and what are the legal and ethical issues we should be mindful of ? Is it possible f or us with help from AI to rise above human bias and historical inequality to bring about a better world.

12:00 PM   -      How will A.I. change our work and our workplace - can workers upgrade to become “Super Workers”?

Speakers

David Mason, Director, Intec Systems Ltd.

Beverley Dyke, GBS Talent & Engagement, IBM UK & Ireland

Prof Neil Sebire, Professor of Paediatric and Developmental Pathology at ICH/UCL and Consultant Paediatric Pathologist at GOSH

Paul Ryan, Director, IBM Watson UK & Ireland

Abstract

What will work be like when A.I. has been deployed? Will existing roles disappear, or get dumbed down? Will companies and organisations benefit from a skilled up generation of flexible and motivated employees - keen and able to work in completely different and, as yet, unimaginable ways? How will organisations find the right talent and what role will technology have in the search for that talent?

1:00 PM     -      Cloud drives practical innovation – so why the delay?

Speakers

Andy Stanford Clark, CTO, IBM UK & Ireland

Helen Kelisky, Vice President, IBM Cloud, UK & Ireland

Sabine Van der Linden, CEO and Managing Director, Startupbootcamp

Simon Parkinson, COO, DOT Group

Jay Parmar, Chief Architect, Costa Coffee

Abstract

As the migration to the cloud gathers pace, will this accelerate innovation? What are the other factors that affect innovation, or might de-rail it? Is there a lead time from now until the innovation benefits are seen and what needs to happen in the cloud during that time?

2:00 PM      -      Cybersecure: Realistic or Pipedream?

Speakers

Martin Borrett, CTO, IBM Security Europe

Ronan Murphy, CEO, Smarttech247.com

Dr. Adrian Davis, Managing Director EMEA, (ISC)2

Abstract

Cyber attacks have been grabbing headlines around the world acting as a wake-up call to CEOs. As cybercriminals get more sophisticated are cyber attacks inevitable or can a proactive cyber security strategy keep your organisation safe?

3:00 PM      -      Can they really know enough about me to give me a great Customer Experience?

Speakers

Mary Wallace, Senior Managing Consultant, IBM iX

Simon McDougall, Managing Director, Promontary

Mary Harper, Head of Customer Strategy, Standard Life Aberdeen

Abstract

In a digitally enabled, omni-channel world, can businesses ACTUALLY meet demands from their customers for exceptional experiences while data regulation is introducing new compliance requirements ? Explore the fine line between the use of data for improved and more relevant marketing and customer communication, and compliance with new regulations like GDPR which protect consumer privacy.

4:00 PM      -      Blockchain: jump in or hold back?

Speakers

Rupert Colchester, Blockchain Leader, IBM UK & Ireland

Ron Argent, CEO and Founder of Cognition Foundry

Barry Childe, Distinguished Engineer, HSBC

Dr. Garrick Hileman, University of Cambridge, Judge Business School

Abstract

While it would surely be a mistake to rush headlong into blockchain innovation without understanding how it is likely to take hold, there are also many business opportunities and disruptive plays waiting to be exploited. No matter what the context, there’s a strong possibility that blockchain will affect your business. The very big question is when.

Rules of the Fishbowl

Strict entrance curfew, once doors closed no admittance. If participants leave there is no re-entry.

These sessions are not recorded in any medium:

  • No Mobile phones
  • No Cameras
  • No recording devices

Chatham House Rules - What happens in the fishbowl, stays in the fishbowl.

Each session will be facilitated by Mary Nightingale. Participants, by attending, agree to obey the facilitator.

The opinions expressed in this session are the opinions of individuals and not of IBM or any of its subsidiaries or affiliates.

*Agenda subject to change

Up close and intimate - join our clients, partners and IBM experts who will bring to life their stories of disruption via short TED-style sessions. Headphones are used to provide an immersive experience and will be in limited supply, so arrive early to ensure you claim your place.

10:30 AM      -      Royal Bank of Scotland Assist Cognitive ChatBot

Speaker - Naresh Vyas, Head of Solutions Delivery, Royal Bank of Scotland

Abstract

Winner of the Computing Excellence Awards 2017 'Best Cloud Project'

Serving customers is central to Royal Bank of Scotland’s values and focusing on ‘Customer Experience’ as a key priority shows its intent to become the number one bank for service, trust and advocacy in the UK. Royal Bank of Scotland’s ambition was to deliver a consistent, always-on support channel, at a time and place to suit the customer. A chatbot known as Assist is the augmented intelligence solution that was developed in partnership with IBM, to deliver a superior customer experience. Assist, as a consistent and convenient ‘front door’ contains the simpler interactions, reducing the load on live agents. Introducing the chatbot has led to some interesting and sometimes unexpected learnings. Join me on our journey into AI and delivering real value for our organisation.

11:00 AM      -      Disrupting Formula One with High Performance IT with RBR and IBM

Speaker - Chris Middleton, IT Infrastructure Manager, Redbull Racing

Abstract

One of Red Bull Racing’s senior staff will introduce you to the high-precision world of F1 racing, illustrating the critical importance of speed, reliability and performance in everything the team does – from drawing board to race track. This session will look at the design and engineering challenges faced by a top-level motorsport team, and also how Red Bull Racing works with Innovation Partners IBM to overcome these challenges and constantly improve performance.

11:30 AM      -      Fighting Cybercrime with a Cognitive Security Advisor

Speaker - Mike Spradbery, Security Technical Sales Manager, IBM

Abstract

Cybercrime costs the global economy over £300 billion per year, with over 2 billion records lost or stolen worldwide. Watch a cyber attack scenario unfold and see how Cognitive Security has game-changing potential to help tackle cybercrime.

12:00 AM      -      Virgin Trains: Taking Every Journey to Fantastic

Speaker - Claire Cardosi, Head of Customer Experience, Virgin Trains

Abstract

A whistle-stop tour of how Virgin Trains are disrupting the way train companies engage with their customers; embracing the power of data driven personalisation to enhance both customer engagement and customer experience.

12:30 PM      -      Digital transformation in healthcare

Speaker - Ben Hume, Assistant Director, Transplantation Support Services, NHSBT

Abstract

Every day, 3 people die while waiting for an organ. Hear how NHS Blood & Transplant is using BPM tools to deliver improvements to the pathway for heart transplants, which take out manual steps and save time when it is most needed.

1:00 PM      -      In the path of the storm: the business of marketing weather

Speaker - Michelle Boockoff-Bajdek, VP Global Marketing, Business Solutions, The Weather Company

Abstract

Weather is everyone’s business – particularly when severe storms or other phenomena threaten. During these situations, customer engagement takes on an entirely new meaning. In this talk, we will examine the new marketing playbook and share case studies on how The Weather Company is instilling confidence, driving decisions, and propelling the world through non-traditional methods. Learn how your brand can think differently and be essential when it matters most.

1:30 PM      -      An introduction to Blockchain

Speaker - Bob Yelland, European Blockchain Marketing Leader, IBM

Abstract

Spend fifteen minutes inside a private, permissioned blockchain to understand how the technology works and the benefits it delivers. We all operate within complex business networks with transactions occurring between each entity and each company separately maintaining a record of these transactions. Most of the time this works, but when it doesn't it can be expensive and time consuming to resolve disputes. What if there was a single, indelible copy of the truth that we all shared, but only those directly involved could read? Welcome to the wonderful world of blockchain.

2:00 PM      -      How to keep people at the heart of services while driving down costs

Speaker - Chris Greenway, Associate Director of Adult Social Services, London Borough of Harrow

Abstract

Hear from the London Borough of Harrow how to provide integrated, personalised health and social care services.

2:30 PM      -      The story of rradar: a vision and purpose to change the world's perception of lawyers

Speaker - Gary Gallen, CEO and Founder of rradar

Abstract

rradar is a new kind of law firm, specialising in helping people and businesses move forward faster, smarter and more successfully. This is the story of how prioritising state of the art technology, and making use of artificial intelligence to power real personal and business growth, has led to rradar democratising the law, opening up access to information, and transferring knowledge to the people who need it. With a voice-interactive, AI-based legal assistant called rradargrace - built on IBM Watson technology and believed to be the first of its kind in the world - rradar are disrupting an industry that is traditionally slow to change.

3:00 PM      -      Driving Disruption Deep in Industry

Speaker - Andy Stanford-Clark, Chief Technology Officer IBM UK & Ireland, Distinguished Engineer & Master Inventor

Andy Standford-Clark

Andy Stanford-Clark
Chief Technology Officer
IBM UK & Ireland
Distinguished Engineer & Master Inventor

Andy Stanford-Clark is the Chief Technology Officer for IBM in UK and Ireland. He is an IBM Distinguished Engineer and Master Inventor with more than 40 patents. Andy is based at IBM's Hursley Park laboratories in the UK, and has a long background in Internet of Things technologies. He has a BSc in Computing and Mathematics, and a PhD in Computer Science. He is a Visiting Professor at the University of Newcastle, an Honorary Professor at the University of East Anglia, an Adjunct Professor at the University of Southampton, and a Fellow of the British Computer Society.

Abstract

Architecting for disruption is about IT being capable of handling these new technologies and the data they generate in new ways. We begin with IoT at Blackgang Chine and outline how this has led to interest from other theme parks, relating how these technologies apply in commercial and industrial settings - manufacturing robots, predictive maintenance and scheduling work orders.

3:30 PM      -      Enhancing patient care with cognitive computing at Alder Hey Children's Hospital

Speakers

Dr Iain Hennessey, Clinical Director Of Innovation, Consultant Paediatric Surgeon, Alder Hey Children's Hospital

Abstract

A hospital visit is intimidating for most patients, but particularly for children. Alder Hey Children's hospital is using technology to help patients understand more about their visit, personalise their experience and reduce anxiety. Dr. Iain Hennessy is leading the initiative behind Alder Hey becoming the UK's first cognitive hospital.

4:00 PM      -      Cognitive Manufacturing using IBM Watson

Speaker - Graham Cox, Business Development Leader for Industrial Sector, IBM

Abstract

This session uses a practical example of robotics in production and maintenance operations to show how IBM Watson capabilities in IOT, predictive analytics and cognitive services can be deployed to support and optimise the end to end manufacturing process. Visual and speech recognition services are brought together with IBM's Watson IOT platform to gather data and analytics from the manufacturing operation and to give assistance and recommendations to the engineering team.

*Agenda subject to change

Visit our playground to touch, feel and see how IBM's very latest Watson and Cloud technologies are brought together into industry-leading solutions.

To whet your appetite, here are a few examples of the technologies that we are delivering for our clients today and that you will be able to experience for yourself at Watson Summit.
There will be many more exciting demonstrations in the playground area on the day - download the Watson Summit App for full listings.

ISS Vive Demo

Built using the Unity 5 game engine, this demo for the HTC Vive, allows you to explore around the International Space Station, both inside and out in Virtual Reality.

Watson Conversation - TJBot

​Watson conversation is being used in more and more places and we wanted to take it to the next level so we have trained Watson to give him more flexibility in answering questions, rather than just giving him direct instructions. See the results for yourself.

Health and Safety IoT

There are a large range of Health & Safety requirements that workers must abide by and often, it is very difficult for a manager to monitor and enforce these rules. By utilising sensor and IoT architecture, we can implement a system that can offer real insight into the performance and health & safety of the the site's workers.

1-800 Flowers Demo

 

 

 

1-800-Flowers.com provides customers a “one-stop” online shopping experience across nine brands by providing a gift concierge that guides shoppers through the online experience. They continue to digitally transform to create delightful moments of engagement by ensuring a superb, seamless experience for their customers.

Playseat® Red Bull Racing F1 Seat

Do you want to experience the thrill of driving a true Formula 1 racing car? Feel the emotion of driving a true single-seater at home with the new Playseat® Red Bull Racing F1, which exactly reproduces the driving position of a Formula 1 racing car.

The Cloud Imagined Around You

A personalised 360 degree experience allowing you to discover how the IBM Cloud can be customised around you. Real world case studies of innovators using the IBM Cloud to transform lives and businesses.

Watson Supply Chain Insights

Can you react to unanticipated disruption to your supply chain in minutes? See how the supply chain professional can now illuminate risks by proactively responding quickly and effectively to unanticipated supplier production disruption.

Cognitive SOC Experience

Experience IBM's X-Force Command Centre through a virtual-reality simulation of a cognitive SOC, show casing the industry's first security operations and response platform with advanced cognitive technologies.

*Agenda subject to change

ISS Vive Demo

Built using the Unity 5 game engine, this demo for the HTC Vive, allows you to explore around the International Space Station, both inside and out in Virtual Reality.

Watson Conversation - TJBot

​Watson conversation is being used in more and more places and we wanted to take it to the next level so we have trained Watson to give him more flexibility in answering questions, rather than just giving him direct instructions. See the results for yourself.

Health and Safety IoT

There are a large range of Health & Safety requirements that workers must abide by and often, it is very difficult for a manager to monitor and enforce these rules. By utilising sensor and IoT architecture, we can implement a system that can offer real insight into the performance and health & safety of the the site's workers.

1-800 Flowers Demo

1-800-Flowers.com provides customers a “one-stop” online shopping experience across nine brands by providing a gift concierge that guides shoppers through the online experience. They continue to digitally transform to create delightful moments of engagement by ensuring a superb, seamless experience for their customers.

Playseat® Red Bull Racing F1 Seat

Do you want to experience the thrill of driving a true Formula 1 racing car? Feel the emotion of driving a true single-seater at home with the new Playseat® Red Bull Racing F1, which exactly reproduces the driving position of a Formula 1 racing car.

The Cloud Imagined Around You

A personalised 360 degree experience allowing you to discover how the IBM Cloud can be customised around you. Real world case studies of innovators using the IBM Cloud to transform lives and businesses.

Watson Supply Chain Insights

Can you react to unanticipated disruption to your supply chain in minutes? See how the supply chain professional can now illuminate risks by proactively responding quickly and effectively to unanticipated supplier production disruption.

Cognitive SOC Experience

Experience IBM's X-Force Command Centre through a virtual-reality simulation of a cognitive SOC, show casing the industry's first security operations and response platform with advanced cognitive technologies.

*Agenda subject to change

As we enter the era of the Business Platform - cloud, data and AI are the architectural components that will define both new user experiences and relationships between businesses.

Architect for the future and immerse yourself in this exciting world of new platforms in our Tech Zone.

Tech Talks:
Throughout the day, there will be short and highly focused presentations on a variety of topics, lasting no longer than 10 minutes each. These will be repeated throughout the day so check the Watson Summit App for specific timings:

Architectural Patterns for Cognitive Chatbots

In this talk we will explore some architectural patterns when building a cognitive chatbot using IBM's Watson API's and how different patterns can enable integration with enterprise systems, business processes and enable differing levels of information security and compliance.

Blockchain Architecture

Since the earliest days of commercial trading, trust has been at the core of business and supplier relationships. In today's environment - with relationships spanning the globe, faster transactions and complex supply chains - trust is more important than ever, but harder to track. Enter Blockchain. In this presentation, Ian will discuss what Blockchain is, and how it is re-shaping our definition of trust in the 21st Century.

Linking WDP & Cognos Analytics for expert visualisation

How Cognos Analytics is used to effectively visualise the breadth of data that is being captured through the Watson Data Platform. Cognos can visualise Data that has been given structure, definition and Context with Watson Natural Language Understanding. Cognos can view Twitter, News and other external sources and can visualise captured device information from the Watson IoT service. All of this data will be viewed against internal system data within one single user experience.

Ecosystems Architecture

New Business models are disrupting the way we work; these disruptive models require architecting and this Tech Talk will look at how the need to Architect for Ecosystems, beyond the walls of our own organisations, demands an architecture that can handle the disruption enabled by hybrid cloud, APIs & microservices, common data platforms, industry specific apps & cognitive solutions, underpinned by technologies such as IoT & blockchain.

RBS Architecture with Watson

In January 2017 RBS launched a Watson Powered Chatbot as part of their focus to provide even better support for their customer base. This session briefly describes the business driver for this project, explains what architecture was implemented to deliver this chatbot and lessons learned through this work.

Thoughts on Data Science

The fabric of data runs through every business; data that's structured or semi-structured and data such as videos, images and audio that's unstructured. In order to harness that data and use it in a financial business world that's hurtling towards AI - new tools, techniques and methodologies are needed and a new type of professional is needed . Welcome to the world of Data Science and the key role of Data Scientist.

Getting Work Done With Watson Workspace

In this session, we will explore how IBM Watson Workspace is everything you need to do your best work - persistent group and direct messaging, file sharing, integrated business applications and a whole lot more, plus the built-in power of Watson to help summarise conversations, prioritise what’s important & connect actionable language to next steps. We'll demonstrate how business users can get work done faster and work with their business applications in line with conversations, anywhere, anytime.

Enabling Digital Innovation with Systems of Record & Insight

This short presentation samples, compares and contrasts:

  • IBM's open standards and source enabled Digital Innovation, IoT and Data First strategies
  • Whilst seeking to leverage, enable and integrate business and digital innovation deliverables via API / Microservices enabled Dev/Ops
  • In combination with Clients existing and/or planned Systems of Record investments.

Thoughts of a Meteorologist

Weather has a 500M USD impact on the global economy each year. Weather affects almost everything we do, how we feel, where we go and what we buy. How much energy we may consume and even how much energy we have available to consume! Whilst we cannot change the weather, The Weather Company can help you define a better weather strategy to help you make better decisions based around our skilful forecasts from hours ahead to seasons ahead.

The Demo Area:
There will also be a set of demos focused on: cloud, data and AI.

The Demo Area
The Demo Area
Watson Data Platform
Movie Recommender
Micro Services Architecture
Cloud Serverless Architectur
A Cognitive Insurance Company
The Weather Company - Operations Dashboard

The Data Science Lab:

The Data Science Lab is where you can get hands on access to IBM's Data Science Experience (DSx).
IBM Data Scientists will guide you through this experience.

Ask Me Anything About ...

Meet IBM Experts to share ideas, get direction, share a problem or just to network.
We will have expert covering cloud, data, AI and data science.

Chill Out Area:

There will also be an area for refreshments.
Take a seat and catch up on your email or social media in our Chill Out Area.

*Agenda subject to change

As Cloud and the API economy make technology more accessible, the benefits of Cognitive Computing become not only more tangible but more personal.

Experienced developers, those just learning to code, and even line of business users, are looking to leverage this technology - spend a day with us, and learn to Build with Watson!

You will work alongside IBM experts to build cognitive applications using IBM Watson technology. The workshop includes instructor led exercises, step by step instructions and peer interaction.

Learn how to connect Watson services like Conversation, Tone Analyzer and Discovery, to build a Watson Application!

This workshop will be led by:

Soheel Chughtai, Early Programmme Manager, Watson Developer Cloud       Read biography

Paul Read, Product Introduction Manager, Watson Developer Cloud       Read biography

10:30 AM      -      Introduction to IBM Watson Cognitive Services

Abstract

Let us explore the cognitive era and the role that algorithms play in the API economy. In this lecture, let’s uncover the “blackbox” that lurks behind artificial neural networks powering IBM Watson cognitive services that enables the magic of machine learning.

11:30 AM      -      Conversation

Abstract

In this session you build and train a cognitive chat bot, or better yet, a smart virtual help desk. You will first specify the intent; second, capture the entity that further narrows down your intent and finally, design a dialog. Additionally, you will connect this chat bot to an external system (the Weather Company) and obtain the actual weather forecast at your location.

1:30 PM      -      Empathetic Chatbot

Abstract

In this session we extend a simple conversation to demonstrate how a user's emotional tone can be used to provide more tailored and empathetic responses by integrating Watson Conversation and Watson Tone Analyzer.

2:45 PM      -      Discovery

Abstract

With this new flagship cognitive service, you ingest, enrich, normalize and query your personal and public documents. Specifically, the Discovery APIs allow you to ingest and enrich documents that contain structured and unstructured data, and its query language allows you to carry out analytics on the resulting corpus. You can also query pre-enriched content sources, such as the News service.

4:30 PM      -      Virtual Agent

Abstract

This final session combines the cognitive capabilities of the Conversation and the Discovery services (you must complete the prior two workshops before beginning the exercises in this lab).

This full day workshop is open to Full Conference attendees.

Pre-reqs
Learn the basics of accessing IBM Bluemix and creating Watson Applications by taking these online courses in advance:

Note
If you are confirmed in this workshop, your seat will be held for 10 minutes and then given to someone waiting. If enrollment in the workshop is full, you can wait until the start of the session and unoccupied seats will be given to those waiting on a first-come, first-serve basis 10 minutes after the start of the session.

*Agenda subject to change

Soheel Chughtai

Soheel Chughtai
Early Programmme Manager, Watson Developer Cloud

Paul Read

Paul Read
Product Introduction Manager, Watson Developer Cloud

Norm Johnston

Norm Johnston,
Global CEO, Mindshare FAST and Global Chief Digital Officer, Mindshare Worldwide

Norm has been involved in digital marketing since 1995, when he join the industry’s first digital agency, Modem Media, who revolutionized the advertising industry by placing the first banner ad on the Internet. Norm is currently responsible for leading Mindshare’s global digital specialists of over 2,000 staff in 115 cities around the world delivering work for global clients such as Unilever, Nestle, Jaguar Land Rover, Chanel, and American Express. Norm is a long-time vocal digital evangelist and a frequent speaker at advertising conferences, including the WebSummit, Festival of Media, Ad:Tech, the Cannes Advertising Festival, Internet World, Spikes Asia, and numerous IAB events. Norm also regularly comments on digital news and trends in the media, including TV and print interviews with the BBC, MSNBC, Sky News, The Economist, the Financial Times, and the New York Times. Norm’s first book, Adaptive Marketing, was published by Palgrave Macmillan in September of 2015 and is available for purchase on Amazon and other fine book stores. You can follow Norm on Twitter @ntjohnston to read his latest views and news.

Caroline Taylor

Caroline Taylor OBE
Vice President and CMO, IBM Global Markets

Caroline Taylor is Vice President and CMO for IBM Global Markets. Based in London, Caroline leads the teams responsible for marketing and communications strategy and execution across seven geographical regions of the world; North America, Latin America, Europe, Middle East & Africa, Japan, China and Asia Pacific.

Previously at IBM, Caroline was CMO for IBM Europe following a series of European roles including: VP of Marketing for IBM Software Group Europe, VP of Marketing, Communications & Citizenship for IBM UK & Ireland, VP of Marketing for IBM’s SMB organisation, Director of Marketing for IBM’s consulting services division and 8 years as a senior marketing manager in IBM’s software and hardware divisions.

Caroline joined IBM in 1997, with extensive experience in the independent software sector. Prior to her career in the technology sector, Caroline worked in fine wine retail, including establishing and running her own mail-order wine business.

With 30 years of professional marketing experience, Caroline is an Adjunct Professor at Imperial College Business School in London, and a Fellow of the Marketing Society.

Caroline is a passionate advocate for equality and diversity, and is active as an executive sponsor for diversity in IBM.

Married, with two adult daughters and three grandchildren, Caroline is a director and trustee of the Oasis Foundation, and chair of the board of trustees of Stop the Traffik, a charity which is pioneering intelligence-led prevention of human trafficking; connecting community generated big data with sophisticated data analytics.

Caroline also has a long standing personal and professional interest in sustainability issues; leading IBM’s founding partnership with Start, HRH the Prince of Wales’ sustainability initiative, and serving as a member of the advisory board of Deliver Change, a not-for-profit organisation dedicated to catalysing environmental change across London.

In the January 2017 New Year Honours she was appointed as an Officer of the Most Excellent Order of the British Empire (OBE), for services to Marketing, Diversity and Prevention of Human Trafficking.

Caroline is active in social media, and can be contacted via LinkedIn, Facebook or Twitter (where she is @green_goddess)

Gary Gallen

Gary Gallen,
CEO and Founder of rradar

Gary Gallen is the CEO and founder of rradar, a new kind of law firm, specialising in helping people and businesses move forward faster, smarter and more successfully. Its business is democratising the law opening up access to information, transferring knowledge to the people who need it.

Gary is one of the UK’s leading corporate defence lawyers. He is often engaged on highly sensitive and often public cases defending professionals facing criminal prosecution and regulatory investigation the length and breadth of the UK.

Enterprising, determined, passionate, Gary represent lawyers, accountants and business owners facing criminal prosecution and regulatory investigation. Gary also receives referrals to represent boards of directors, banks, public and private companies.

In addition to his considerable legal experience, Gary is also a passionate advocate of the use of technology to enhance and develop customer services. Nowhere is this advocacy more needed than in the legal sector, an area that has traditionally been less than receptive to new developments and reform.

Gary’s prioritisation of state of the art technology has led to rradar becoming a very attractive place to work; it delivers legal advice and guidance to thousands of businesses via online and digital support, podcasts, webinars and a brand-new voice-interactive, AI-based legal assistant called rradargrace, built on IBM Watson technology and believed to be the first of its kind in the world.

Gary wants to make use of artificial intelligence to power real personal and business growth for rradar’s clients, helping people and business and allowing our clients to create new roles and add greater value to their businesses.

Garrick Hileman

Dr. Garrick Hileman,
University of Cambridge, Judge Business School

Dr Garrick Hileman is a Research Fellow at the Cambridge Centre for Alternative Finance, Judge Business School, and a researcher at the Centre for Macroeconomics at the London School of Economics. Garrick is best known for his research on monetary and distributed systems innovation, particularly cryptocurrencies and distributed ledger technology (blockchain). His teaching at the University of Cambridge includes developing the UK's first university taught class on blockchain technology. He is regularly invited to share his perspective with the media, including the FT, BBC, and CNBC, and he was recently ranked as one of the 100 most influential economists in the UK and Ireland. Garrick's technology experience includes co-founding a San Francisco-based tech incubator, IT strategy consulting for multinationals, and founding MacroDigest, which employs a proprietary algorithm to cluster trending economic analysis and perspective.

Visit Dr Garrick Hileman's website

Rupert Colchester

Rupert Colchester,
Blockchain Leader, IBM UK & Ireland

Rupert Colchester leads IBM’s Blockchain business in the UK and Ireland, where he is helping organisations across all industries, and the full ecosystem of startups and developers, to understand and ultimately leverage the power of Blockchain technology.

Having completed a degree in Artificial Intelligence and Computer Science and worked for a software company in New York, Rupert began his IBM career as a technical architect in the communications, networking and security domains.

Following this he worked with Lloyds Banking Group as IBM’s Global Technology Services Lead for 4 years, before a 1-year assignment in London working with the UK and Ireland Chief Executive where he engaged with senior leaders across the UK.

Outside work, Rupert plays football and tennis and recently led a 4-person team to launch the HUMO™ - a new form of human powered transport.

Jay Parmar

Jay Parmar,
Chief Architect, Costa Coffee

Having worked within IT architecture for more than 10 years and IT for 25 years, I have built a successful career in designing and overseeing the implementation of end-to-end integrated systems that drive revenue and improve efficiency for some of the UK’s leading companies.

Embedding strong architecture processes into organisational practices and developing strategy, roadmaps and delivering business benefits through planned change are some of my greatest attributes.

Throughout my career I have a built a strong reputation for providing architectural leadership and direction across a range of domains such as Digital (Mobile and Ecommerce), CRM, Data, Integration, ERP, Infrastructure and key applications architectures.

I have an innate ability to understand complex ideas and have developed ‘big data’ strategies, proof-of-concepts, business capability and Target Operating Models to exploit new capabilities across a wide range of industries including Retail, Financial Services, Media and B2B Services.

Playground
Costa Coffee: Leading the development and design for a new international loyalty and digital platform
Nationwide: Chief Architect for Customer and Data strategies and technology
Brakes: CTO leading and supporting major business transformation
Boots.com: Lead architect in the design and delivery of the boots.com e-commerce channel (IBM)
Boots UK: Lead architect in the design and delivery of the Boots CRM, and design and delivery of the Boots Advantage Card loyalty platform
Dixons Retail: Architect in the delivery of Knowhow.com (Dixons retail technology site)

Linkedin: linkedin.com/in/architectjay/

Helen Kelisky

Helen Kelisky,
Vice President, IBM Cloud, UK & Ireland

Helen Kelisky is the Vice President of IBM’s Cloud Business in the UK and Ireland. She leads an organisation shaping and implementing IBM’s Cloud Strategy across all IBM’s lines of business to support the Cloud ambitions of our Customers and to capitalise on market opportunity.

Helen is part of IBM UKI’s leadership team and has over 20 years’ experience in the IT Industry. In addition, Helen is a board member of Women in Telecommunications and Technology.

In her current role she leads the Cloud Business Unit for IBM UK and Ireland. The purpose of this role is to establish IBM as the 'go to' company for all things Cloud - Public, Private, and Hybrid Cloud. It is also to make the quarterly objectives IBM sets for this business for signings, revenue, cost, expense and profit.

She is also the public face of Cloud for IBM to the UK and Ireland market. Marketing and marketing communications is an important part of the business as IBM establishes it’s credentials and differentiation in the IaaS, PaaS, and SaaS markets.

Beverley Dyke

Beverley Dyke,
GBS Talent & Engagement, IBM UK & Ireland

A Senior Strategy Consultant within IBM’s Talent & Engagement practice, Bev has collaborated with a number of private and public sector clients on their enterprise wide transformation journeys.

Bev is passionate about user centric approaches to product design and delivery, including regular use of IBM’s Design Thinking and Digital Change methodologies.

She is known for her experience in organisational behaviour, using data insights to sense and respond to user activity and sentiment.

As an IBM Millennial Corps Ambassador, Bev also champions a millennial-minded perspective with senior leaders and seeks opportunities to drive change within IBM.

Mike Rebeiro

Mike Rebeiro,
Global Head of Technology and Innovation, Norton Rose Fulbright

Mike Rebeiro is a sourcing, technology and information security lawyer based in London. He is the Global Head of our Technology and Innovation practice.

Mike is a specialist technology and outsourcing lawyer. He advises on large scale ITO and BPO, IT procurement, artificial intelligence (AI), and global digital transformation projects for both the public and private sectors. Mike is a thought leader on emerging technologies, and regularly speaks on AI, digital disruption and transformation.

Described as "excellent" in Chambers UK Outsourcing 2016, clients commend his "ability to listen carefully to his clients and guide them through complex issues to obtain excellent results." He is praised by clients for combining “intellectual agility” with “very effective communication” and “very strong legal and commercial acumen, and skilled negotiation” in Chambers UK Information Technology 2015. Mike was recently named as one of the top twenty legal technology innovators by American Lawyer Magazine and Legal Week.

Mike’s career has involved a spell as in-house European counsel at Cadence Design Systems, a NYSE quoted company that specialises in the design and development of semi-conductors and in related consultancy work. While at Cadence, he had global legal responsibility for Cadence’s outsourcing business division.

Mike is the co-sponsor of Origins, the Norton Rose Fulbright BAME (Black Asian Minority Ethnic) employee resource group. He is also an active member and the Ally Senior Champion of Pride, the Norton Rose Fulbright Lesbian, Gay, Bisexual, Transgender and Ally (LGTBA) Network.

Mike co-chairs the board for Byte Night, an annual fundraising event which sees over 1,700 people from the IT industry sleep out under the stars to raise money for leading children's charity Action for Children. Action for Children work with over 50,000 children and young people at 600 services across the UK, tackling the root causes of youth homelessness and helping the most vulnerable children break through injustice, deprivation and inequality so they can achieve their full potential.

Bill Kelleher

Paul Ryan, Director,
IBM Watson UK & Ireland

Paul is Director for IBM's Watson AI Platform in the UK. He leads a diverse team who drive customer adoption of Watson - the AI Platform for Enterprise. The team work with businesses to create and build initial proof points for AI that can be delivered quickly, demonstrate value and give confidence to full transformation funded by early savings. AI can address a wide range of use cases to deliver real value and the team spend time exploring ideas with customers that help develop sustainable competitive advantage.

Paul's background is in Digital Transformation and management of Strategic Clients in the Retail and FS sectors.

Bill Kelleher

Bill Kelleher
Chief Executive,
IBM UK & Ireland

Bill Kelleher is the IBM Chief Executive in the UK and Ireland (UKI). He is responsible for IBM’s operations across the UKI and for leading the transformation to a cognitive solutions and cloud platform company. As one of IBM’s largest international operations, the UKI has significant core capabilities in data and analytics, cloud, mobile, social and security – empowering clients to unlock new insights and usher in a new era of cognitive business.

Bill has more than twenty years of global leadership and industry experience having held a number of executive and leadership roles across the United Kingdom, Europe and Globally. He has primarily operated in market-facing roles which have previously included strategic client leadership, Vice President - European Communications Sector, Vice President - Small & Medium Business Sector and multiple Vice President and General Manager roles across IBM's Global Services businesses.

Most recently, Bill was IBM's Global Managing Director for the Telecom, Media & Entertainment Industry. Through his position he held end-to-end responsibility for the company’s business and relationships with IBM's telecommunications, media and entertainment clients around the world.

In addition to his responsibilities, Bill is a serving member of the IBM Chairman’s global Growth and Transformation Team and Performance Team which is responsible for shaping and developing IBM’s corporate strategy and performance. He additionally served as a foundational member of the IBM Client Experience Team from 2012 through to 2014.

Chris Hadfield

Chris Hadfield
Former Astronaut, 1st Canadian Commander of the International Space Station

Chris Hadfield is a former military test pilot-turned-astronaut. He was the first Canadian to command the International Space Station (ISS). He became famous for his use of social media whilst aboard the ISS, sending back videos and images from the mission, including posting his performance of David Bowie’s Space Oddity on YouTube.

Joining the Royal Canadian Air Cadets as a teenager, Chris started flying at 15 before leaving the family farm to join the armed forces. He flew fighters for the Canadian Air Force and flight-tested the latest generation of planes, including advanced prototypes, as well as researching and studying aeronautics and aviation systems.

Selected by the Canadian Space Agency, Chris served as a NASA astronaut for 21 years. He crewed the Space Shuttle to dock with and build the Russian space station, Mir. He led communications with astronauts from Mission Control on 25 Space Shuttle missions and went on to be NASA’s Director in Russia. On his second space mission he performed two spacewalks, during which he was blinded by contamination.

On Chris’ third spaceflight, this time as pilot of the Russian Soyuz, he took command of the ISS. His crew set records for scientific work completed, as well as doing an emergency spacewalk to fix a serious external ammonia leak. He also actively engaged with the public back on Earth via social media; his images of the planet, updates on life on the ISS, and videos became a phenomenon. Along with 1.5 million Twitter followers he became a YouTube star with performances of Jewel in the Night, the first original song ever recorded in space and released on Christmas Eve 2012, and David Bowie’s Space Oddity which has received over 36 million views.

After a 35-year military and civilian career, Chris retired from service after he returned to Earth. He has received multiple national and academic honours from Canada and around the world. His best-selling book An Astronaut’s Guide to Life on Earth reviewed his life and career and the useful lessons learned in leadership, teamwork and achievement. He also published a best-selling book of Earth images called You Are Here, and a children’s book, The Darkest Dark.

Bob Yelland

Bob Yelland,
European Blockchain Marketing Leader, IBM

Bob Yelland is passionate about many things, from beekeeping to big data and from medieval castles to marketing. He is unashamedly a technology marketer who enjoys helping clients to understand the power and potential of emerging concepts in IT. As a 'new boy' to the blockchain world he is responsible for helping clients understand the concepts behind this transformational technology whilst avoiding the inevitable hype that surrounds it. You can expect an honest and pragmatic view of what blockchain is and is not during his session.

Chris Greenway

Chris Greenway
Associate Director of Adult Social Services, London Borough of Harrow

Chris Greenway joined Harrow Council in May 2010 to help the setup and implementation of Personalisation. This included development of the Council’s supported self-assessment, self-directed support processes and Resource Allocation System (RAS). Chris was also responsible for the development of the Departments Quality Framework and this led Chris to take on the role of Head of Safeguarding Assurance & Quality Services for Adult Social Care, Harrow Council in 2013.

In 2013 Chris also led the development of the Council’s new Personalisation Solution, My Community ePurse, which has been widely acknowledged by Senior Directors at the Department of Health as a ground breaking system. This solution has directly helped Harrow Council to achieve the highest number of Cash Personal Budgets in the country and help to deliver significant efficiency savings.

Chris has worked with local authorities since 1997, spending the initial 8 years with Mouchel Group as a senior consultant before moving to Essex County Council, Children’s Services to deliver the Integrated Children’s System in 2007.

Phil Westcott

Phil Westcott

Phil is Managing Director of Filament, a boutique consulting services firm specialising in IBM Watson technology. The Filament team of 18 AI specialists are former IBM Watson, Capgemini, top academia, and a leading digital agency. Filament has delivered projects for clients such as Deutsche Telekom, Accenture, Hiscox, Deloitte, American Express and HSBC.

Phil is a former Director at IBM, and a specialist in applied Artificial Intelligence. Phil previously ran the IBM Watson Ecosystem in Europe, led IBM Smarter Cities business in Southeast Asia and was a Director of IBM’s Watson IoT practice and global partnerships. He is a specialist in AI use cases, business models and enterprise transformation. He is a technology advisor to HRH Prince Andrew’s Pitch@Palace, an Entrepreneur in Residence at Nottingham University Business School and holds an MBA from IESE and Columbia University.

Twitter @philwestcott | Linkedin: www.linkedin.com/in/philwestcott/

David Mason

David Mason, Director, Intec Systems Ltd.

David has been working in the staffing, talent management and workforce planning fields for over 20 years, holding a number of both in-house and consultancy roles. Previous major roles are as the Director of Recruitment Capita, COO Resourcing RBS, International Talent Acquisition Director CH2M HILL and Group Head of Resourcing for AXA’s UK and Ireland operations. He was responsible for both temporary and permanent recruitment covering activity from board to customer service level. He has wide experience of purchasing, integrating and implementing staffing programs and has a reputation for innovation in his sector. His early career was spent in the Army and highlights included the 1st Gulf War, Jungle Warfare Instructor and leading the “Flying Gunners” – Royal Artillery Motorcycle Display Team.

Twitter @Youdan

Andy Stanford Clark

Andy Stanford Clark, CTO, IBM UK & Ireland

Andy Stanford-Clark is the Chief Technology Officer for IBM in UK and Ireland. He is an IBM Distinguished Engineer and Master Inventor with more than 40 patents. Andy is based at IBM's Hursley Park laboratories in the UK, and has a long background in Internet of Things technologies. He has a BSc in Computing and Mathematics, and a PhD in Computer Science. He is a Visiting Professor at the University of Newcastle, an Honorary Professor at the University of East Anglia, an Adjunct Professor at the University of Southampton, and a Fellow of the British Computer Society.

Simon Parkinson, COO, DOT Group

With a near 20 year Retail heritage, Simon drives DOT Group's value propositions into clients across all sectors, focused on helping them increase the value and reducing the cost of their data. Accountable for our Sales, Professional Services, Pre-Sales, Marketing and Web Site activities as well as providing Client Executive, Programme Management and Solution Architecture roles in clients. Prior to this, Simon worked for many years in a variety of roles at Debenhams.

Simon McDougall

Simon McDougall,
Managing Director, Promontary

Simon McDougall is a Managing Director in Promontory’s London office, and leads Promontory’s global privacy and data protection practice. He is a Chartered Accountant and until 2010, led Deloitte’s UK Privacy & Data Protection and Payments Regulation teams. He specialises in privacy and data protection, information governance and regulatory investigations.

Simon has led engagements with some of the world’s largest financial institutions, technology firms, retailers and life sciences firms. He has developed rationalised privacy risk management models, built enterprise-wide privacy programs and managed in-depth data protection audits. He spent six months seconded as the Head of Privacy and Records Management for the retail half of a large international bank.

Simon serves on the IAPP Board of Directors and the IAPP European Advisory Board. He has previously served on the UK Data Protection Forum executive, the BSI Data Protection Editorial Board, the DataGuidance Panel of Experts, the President of the Law Society’s Surveillance Working Group, and a range of other consultative and advisory groups. He was the co-author of a paper to the Leveson Inquiry, addressing privacy and press regulation.

Sabine Van der Linden

Sabine Van der Linden,
CEO and Managing Director, Startupbootcamp

Sabine is the CEO of Startupbootcamp InsurTech, Europe’s leading early-stage and independent accelerator for insurance technology startups. Sabine cultivates the expertise of leading insurers, investors and mentors to bring the innovation of ten start-ups to market within a three month-period. She brings extensive operational and growth strategy expertise gleaned from her corporate innovation and startup acceleration activities working with global firms and 100s of well-known financial services institutions for which she's developed unique growth strategies. Outside Startupbootcamp, Sabine advices and coaches a variety of businesses. Sabine is also a co-editor of the first crowdsourced InsurTECH Book, which will be published by Wiley early 2018.

Neil Sebire

Prof Neil Sebire,
Professor of Paediatric and Developmental Pathology at ICH/UCL and Consultant Paediatric Pathologist at GOSH

Professor Sebire trained at St Mary’s Hospital Medical school in Paddington and initially spent 5 years of his postgraduate training in obstetrics and gynaecology and fetal medicine, undertaking his research degree at the Harris Birthright Research Centre for fetal medicine at King’s College Hospital. Following this, he trained in cellular pathology and then subspecialty training in paediatric perinatal pathology at Great Ormond Street Hospital in London. He was appointed as consultant paediatric pathology at Great Ormond Street Hospital in 2003 and as Professor of pathology at Great Ormond Street Hospital and Institute of Child Health, UCL in 2009, where he currently works. He is highly research active, being the author of five textbooks and more than 800 scientific publications. Since 2016 he has been Chief Research Information Officer at GOSH, responsible for developing the Digital Strategy around maximising use of novel digital technologies in healthcare.

Jeff Ramminger

Jeff Ramminger,
Digital Marketing Consultant

Ramminger is president of Brand Publis, a strategy and management consultancy focused on all aspects of digital and content marketing. His current focus is working with key technology vendors on a variety of digital and content marketing initiatives including branding, messaging and content strategy, content marketing, digital advertising, demand generation, social media, sales / marketing intelligence and analytics.

Prior to starting Brand Publis, Ramminger led the Products and Field Marketing functions at TechTarget, a leading global technology media company. While at TechTarget, Ramminger consulted with more than a hundred technology vendors on their digital and content marketing strategies and projects. As the EVP of Products, Technology and Marketing at KnowledgeStorm (acquired by TechTarget), Ramminger was instrumental in setting company and product strategy and led the design, development, and marketing of KnowledgeStorm’s Demand Generation offerings.

Ramminger began his career at IBM in sales and marketing – and was one of the founders of IBM’s innovative Interactive Media consulting practice. He led the design, production, and delivery of major websites and web events for brands including The Masters, GRAMMY’s, Wimbledon, NBA, NHL, and PGA Tour.

Andreas Haimboeck-Tichy

Andreas Haimboeck-Tichy
Director of Healthcare, IBM UK & Ireland

In January 2016 Andreas became the Leader of the IBM Healthcare and Life Sciences Unit, bringing 20 years’ experience in the IT Industry to help the Healthcare systems across the UK and Ireland to strive and deliver improved IT services in an ever changing and demanding environment.

Andreas is passionate about leadership, sustainability and the positive impact IT can have on the world. He is a Trustee for the Charity UCanDoIT.org.uk. His mentoring of SME’s and entrepreneurs has included helping launch an online educational geography TV channel and utilities aggregator business.

Juergen Maier

Professor Juergen Maier
Chief Executive, Siemens Plc

Juergen Maier was appointed Chief Executive of Siemens plc on 1 July 2014. Juergen has been a member of the Siemens UK Executive Management Board since October 2008, and has held a number of senior roles within Siemens in the UK and Germany including Industry Sector lead for the UK and Ireland, two Divisional Managing Director roles and Manufacturing Director of the award winning Drives Factory in Congleton, Cheshire. Juergen joined Siemens in 1986 after obtaining a BSC in production engineering from Nottingham Trent University, on a Siemens sponsored graduate programme.

He was also made an honorary professor of Engineering at the University of Manchester in March 2014. Juergen is passionate about the UK rebalancing its economy and supports a number of UK wide initiatives in support of Manufacturing and engineering skills including Board Membership of the Sector Skills council SEMTA and of the EEF, and championing various government initiatives such as UK’s High Value Manufacturing Catapult. In September 2014, he was appointed Non-Executive Board member at the Department for Business, Innovation and Skills (BIS). He is also Chairman of the North West Business Leadership team and a board member of Greater Manchester LEP.

Jeremy Waite

Jeremy Waite
Watson Marketing Evangelist,
IBM Watson Customer Engagement

Jeremy is an evangelist for IBM, spending most of his time talking about marketing trends and how cognitive systems like IBM's Watson will revolutionise the future of commerce. Jeremy has been voted the most influential person on twitter for #BigData and one of the top 10 most influential marketing professionals globally. In previous roles he was the Head of Strategy for Salesforce Marketing Cloud and Head of Social Strategy for Adobe Marketing Cloud.
Twitter @JeremyWaite | Blog: Jeremy.live | Linkedin: linkedin.com/in/jeremypaulwaite

Jeremy Bassinder

Jeremy Bassinder,
Unilever Global Consulting Lead,
IBM UK & Ireland

I have always loved new ideas and am passionate about how technology can help people and organisations enable better business performance through closer engagement with their consumers, customers and employees. I work with clients within the FMCG, retail and travel industries in areas as diverse as digital transformation, analytics, cognitive computing, sustainability, technology and people transformation. I love imagining the future with clients and helping them get there.

Sam Seddon

Sam Seddon
Wimbledon Client Executive,
IBM UK & Ireland

Sam is the IBM Wimbledon Client and Programme Executive. He has responsibility for managing the end to end delivery of the technical solutions that IBM provides to The Championships as part of their role as the official IT provider to the AELTC.He also has responsibility for the award winning IBM marketing and innovation programme for the partnership with Wimbledon

He is also responsible for managing the IBM sports rights relationship with the RFU where IBM are the Official Analytic Partner.Sam was recognised in 2015 by Information Age as being one of the UK's top 50 data leaders and influencers - http://www.information-age.com/it-management/strategy-and-innovation/123460368/uks-top-50-data-leaders-and-influencers

Specialties:

  • - Sports sponsorship rights management and activation
  • - Digital and social media marketing
  • - Practical applications of technology innovation
  • - Strategic planning, programme des

Gary Adey

Gary Adey
COO, Vodafone

Gary Adey is the Group Enterprise Operations Director at Vodafone. He is a member of the Enterprise senior leadership team and is responsible for the end-to-end “run” experience for enterprise customers worldwide.

Gary started his career in Finance, then held several senior Sales roles and joined Vodafone in 2008 as the Head of Managed Mobility services with specific responsibility of delivering the Vodafone’s first global outsource contract across 70+ countries; a landmark deal for Vodafone. More recently he took over as the Commercial, Marketing and Innovation Director for Vodafone Global Enterprise responsible for the commercial arrangements and marketing for Vodafone’s large enterprise customers.

Dr Iain Hennessey

Dr Iain Hennessey
Clinical Director Of Innovation,
Consultant Paediatric Surgeon, Alder Hey Children's Hospital

Iain Hennessey is a consultant paediatric surgeon and director of innovation at the new Alder Hey Children’s Health Park. He graduated from the University of Edinburgh with honours degrees in Medicine, Surgery and Anatomical sciences, before going on to train as a paediatric surgeon in the United Kingdom and Australia. He has always been interested in innovation, helping found a startup surgical simulation company as a trainee and then progressing to become the clinical director of innovation at Alder Hey Children’s Hospital.

Notable achievements have included forming partnerships with large multi national companies such as Sony and IBM, building a unique underground 1000sqm innovation facility for collaboration with the tech sector and developing a team of clinician entrepreneurs to drive change within the NHS. All of this was recognised nationally with the prestigious Health Service Journal Improving care with technology award.

He is currently developing a long term strategy to build the worlds first “Living hospital” by adapting emerging technologies to enable the building to care for the children within it, both medically and holistically. This work has encompassed artificial intelligence, advanced sensors, virtual reality and other consumer entertainment technologies.

Mary Glackin

Mary Glackin
Director of Science and Forecasting,
The Weather Company

Mary Glackin serves as the director for science and forecast operations for The Weather Company, an IBM Business. In this role, she oversees the company’s global forecasting science, services, and development as well as their meteorological operations. Glackin also manages the company’s relationships with members of the weather enterprise, which includes national and international government agencies, academia and other private sector weather providers, to enable initiatives that depend on partners in the U.S. and globally. She is also currently serving as a member of the National Academies Board of Atmospheric Sciences and Climate.

Glackin has had a long and distinguished career in public service, including 20 years in the National Weather Service and a five-year tenure as deputy under Secretary of Commerce for National Oceanic and Atmospheric Administration operations.

Mike Spradbery

Mike Spradbery
IBM Security

Mike is IBM’s technical leader for the UKI Security Systems business, managing a diverse team of technical specialists who work with clients across all industries. During the past 20 years, Mike has worked with security, mobile, social and web experience technologies in a variety of business leadership, sales and technical roles.

Claire Cardosi

Claire Cardosi
Head of Customer Experience, Virgin Trains

Claire is Head of Customer Experience Management at Virgin Trains (East Coast). Sitting across CX, CRM and Loyalty, Claire and her team are focused on using data and technology to deliver an amazing digital and real-time on-board customer experience.

Before Virgin Trains Claire was Head of Online & CRM at automotive brand Citroën, leading the digital customer experience. Previous to this she worked in various areas within Citroën Marketing including Advertising, Digital, Social, Local Marketing and Branding.
Claire can be found travelling up and down the East Coast on a Virgin Train – great time to think of the next customer-centric innovation!

Julian Meyrick

Julian Meyrick
Vice President,
IBM Security, Europe

Julian Meyrick is Vice President for IBM Security Europe, the fastest-growing enterprise IT security company in the world. In his leadership role, Julian helps clients in Europe develop a security strategy and employ the best technologies to meet their specific IT security needs. He is responsible for leading the IBM Security Europe team in the development and delivery of software and services offerings that protect enterprises with intelligent, integrated IT security solutions and expertise.

Alex Rutter

Alex Rutter
Managing Director,
The Weather Company

Alex Rutter is Managing Director for The Weather Company, an IBM Business across Europe, Middle East and Africa and also serves on The Weather Company’s Executive Leadership Team. He is responsible for the strategy and management of both the Consumer and Business-to-Business divisions across EMEA, and oversees teams focused on delivering Industry solutions for the Aviation, Media, Energy and Transport sectors.

As well as expanding audience footprint of the world’s fifth largest mobile application and mobile advertising platform via The Weather Channel Application. Helping to enhance retail and consumer advertising with next-generation products built on Weather’s value proposition to connect businesses to consumers through weather and climate.

Prior to his current role, Alex was Chief of Staff for the IBM Analytics Business based in IBM Corporate HQ in New York. He has an extensive career in sales and sales management. In 2016, Alex was appointed to sit on the 35 under 35 Committee Board for the Confederation of British Industry (CBI), helping consult on Brexit and impact to Industry.

When not working, Alex can be found cycling or playing rugby, He lives in London with his partner and daughter.

Twitter @AMRutter | Linkedin: linkedin.com/in/alexrutter

Mary Nightingale

Mary Nightingale

Mary is the solo presenter of ITV1’s Evening News at 6.30. As part of the Royal Academy’s 2016 In Conversation season, Mary spoke to inspiring individuals in the art world – musician and composer Nitin Sawhney, and actress Maxine Peake.

Mary started her journalism career at TV Tokyo, working on World Business Satellite. She then went on to work for BBC World Service Television’s World Business Report as a presenter and writer, covering economic and corporate news. In 1994, Mary also worked for Reuters as a presenter on the early morning financial programme.

Mary reported from Westminster Abbey during the Royal Wedding of the Duke and Duchess of Cambridge. She also presented a 1 hour special for ITV1 documenting the Royal couple’s visit to Canada: Kate In Canada.

She has also presented many other programmes across the network including Holidays Out, Eye Spy, Wednesday Night Live, Rattrap and Most Wanted. She has twice been named Newscaster of the Year by TRIC.

Ben Hume

Ben Hume
Assistant Director, Transplantation Support Services, NHSBT

Ben is responsible for services that connect organ donors with transplant recipients in the UK. He started his career via the NHS graduate scheme, followed by a range of acute hospital management and strategic roles. Ben has had 3 Assistant Director roles at NHS Blood & Transplant since 2012, where he balances operational roles with leading digital transformation.

Bret Greenstein

Bret Greenstein
Vice President, Consumer Business,
IBM Watson Internet of Things

Bret Greenstein is Vice President of IBM Watson’s Internet of Things Consumer Business, aimed at reaching consumers at scale by establishing new IoT products and volume offerings by tightly collaborating across IBM business units and leveraging capabilities from The Weather Company.

Since joining IBM Watson IoT, Bret and his team have been instrumental in helping industrial clients around the world to design, build, and operate connected things through software solutions and industry expertise. His team was also recognized by industry analysts earning IBM recognition through its recent Leadership position on Forrester’s Wave report.

Bret has over 28 years of technology and leadership experience in all aspects of IBM's business; including hardware, software, service delivery, and business transformation. He holds patents in the areas of collaboration systems and is a graduate of Rensselaer Polytechnic Institute with a Bachelor degree in Electrical Engineering, and a Masters degree in Manufacturing Systems Engineering.

Graham Cox

Graham Cox,
Business Development Leader for Industrial Sector, IBM

Graham's current role is business development leader for IBM's Solutions in the Industrial Sector; Aerospace & Defence, Automotive, Electronics and Industrial Products.
The focus of this role is to establish and execute the go to market strategy for IBM's solutions in this sector, primarily in the domain of Industrial Digitalisation and the realisation of benefits from Industry 4.0 capabilities.

Graham joined IBM as a graduate and has worked in a variety of job roles throughout his career. He began as a IT technical professional working on client mainframe, database and UNIX implementations, moving into a first line manager role responsible for a team of IBM services professionals. Graham has worked as a technical consultant on Product Lifecycle Managerment (PLM) systems and also as an IBM software account manager for PLM solutions. From these varied roles he has built a broad and deep experience across the hardware, software and services aspects of IBM's business portfolio. In the last 5 years he has engaged directly with clients on digital transformation programmes including Big Data and Analytics, Cloud, Cybersecurity, Mobility Solutions and IoT (Internet of Things).

Graham completed an MBA qualification in 2011 and he is actively engaged in the charity Young Enterprise in the Manchester area, working as a mentor to secondary school students on business projects.

Graham's current role is business development leader for IBM's Solutions in the Industrial Sector; Aerospace & Defence, Automotive, Electronics and Industrial Products.
The focus of this role is to establish and execute the go to market strategy for IBM's solutions in this sector, primarily in the domain of Industrial Digitalisation and the realisation of benefits from Industry 4.0 capabilities.

Graham joined IBM as a graduate and has worked in a variety of job roles throughout his career. He began as a IT technical professional working on client mainframe, database and UNIX implementations, moving into a first line manager role responsible for a team of IBM services professionals. Graham has worked as a technical consultant on Product Lifecycle Managerment (PLM) systems and also as an IBM software account manager for PLM solutions. From these varied roles he has built a broad and deep experience across the hardware, software and services aspects of IBM's business portfolio. In the last 5 years he has engaged directly with clients on digital transformation programmes including Big Data and Analytics, Cloud, Cybersecurity, Mobility Solutions and IoT (Internet of Things).

Graham completed an MBA qualification in 2011 and he is actively engaged in the charity Young Enterprise in the Manchester area, working as a mentor to secondary school students on business projects.

Josh Hardie

Josh Hardie
CBI Deputy Director-General

An experienced corporate affairs specialist, Josh joined the CBI in 2016 to head up all policy development and influencing work. This involves working with the 190,000 businesses the CBI represents to understand how they can best provide jobs and growth, and developing campaigns to ensure government supports this. From Brexit and global trade to Industrial Strategy, regional growth and the CBI’s new campaign, Everyone's business, all the CBI’s work is aimed at building prosperity.

Josh joined from Tesco, where he was Group Director for Corporate Responsibility. This role focused on leading on the integration of social and reputational issues into the international retailer's business strategy and developing a new approach to campaigning with customers, the Government, stakeholders and the media on issues including health, employability and sustainability.

Josh has also held Exec-level roles at EdComs Ltd creating strategies and campaigns for clients including Sky, Google, the Army, the NSPCC as well as many Government departments and an educational charity, Education Extra, campaigning with schools and working with the Government on educational issues.

Naresh Vyas

Naresh Vyas,
Head of Solutions Delivery, Royal Bank of Scotland

Naresh Vyas has over 20 years experience in financial services including roles at Goldman Sachs, Citigroup, and Standard Chartered Bank prior to joining the Royal Bank of Scotland. He has a proven track record of delivering innovative capabilities into large financial services institutions, being awarded with the Best Digital Bank at both Citi and Standard Chartered.

He is responsible for driving and introducing new ideas into production, working closely with the architecture, data and CTO teams to ensure the safe passage of innovation activity into the hands of our customers

RBS, under his leadership, has deployed multiple innovative solutions internally and to customers, such as in the areas of Artificial Intelligence, Blockchain, Enterprise Social, and Cyber Security.

Naresh is also supporting the bank’s Innovation Education initiatives, which includes presenting at various bank events, partnering with Universities, and hosting RBS executives in major startup ecosystems, such as Silicon Valley, Israel, and in the UK FinTech community.

Chris Middleton

Chris Middleton
IT Infrastructure Manager, Redbull Racing

Working in a team of 7 to Design, Implement and Maintain the IT Infrastructure across multiple sites.
This is a fast moving, technology driven, environment which rely's on performance, agility and uptime to ensure that manufacturing deadlines are met and data analysis can be completed in order to improve car performance.
Chris is responsible for solution design and infrastructure management

Martin Borrett

Martin Borrett

Martin Borrett is an IBM Distinguished Engineer and CTO IBM Security Europe. He advises at the most senior level in clients on policy, business, technical and architectural issues associated with security. He is Chairman of the European IBM Security Board of Advisors, member of the Royal Society's Cybersecurity Research Steering Group, represents IBM at GFCE and ECSO, is a Fellow of the British Computer Society, a Chartered Engineer (CEng) and member of the IET. Martin has a passion for sailing and has represented Great Britain; he is also a keen tennis player.

Ronan Murphy

Ronan Murphy

Ronan is CEO of Smarttech247 a managed security service provider who operate a 24x7x365 SOC. The facility is an ISO 9001 / 27001 certified security operation centre and became one of the first facilities in the world to utilise IBM Watson for Cybersecurity inside live customer environments. Ronan is recognised as an industry expert on information security providing consulting services to clients in various industry segments. Smarttech247 also work in advising various Government security agencies and the European Commission on matters relating to information security. Smarttech247 under the leadership of Ronan has now opened offices in Ireland, UK, Poland and Germany delivering SOC Services and powered by IBM Security.

Adrian Davis

Dr. Adrian Davis

Adrian Davis, CISSP, heads the Europe, Middle East and Africa (EMEA) team for (ISC)2, the global, not-for-profit leader in educating and certifying information security professionals throughout their careers. Before joining (ISC)2, Adrian led the Leadership and Management Group for the Information Security Forum. Adrian has also contributed to the development of ISO/IEC 27014: Governance of information security and the ISO/IEC 27036: Information security in supplier relationships series of standards and acts as a co-editor for Part 4: Guidelines for security of Cloud services.

Mary Wallace

Mary Wallace,
Senior Managing Consultant,
IBM iX


Mary is a retail & consumer behaviour specialist who helps businesses to grow by asking the questions:

  • What is your brand for?
  • Who does your business serve?
  • How do you do that?
  • Why are you distinct from your competition?
  • How do you get a customer to say ‘yes’, and then do it again?

She is currently a Global Retail Subject Matter Expert at IBM. In the past 3 years her clients have included: BP; Nike; Mondelez; Marks & Spencer; Beiersdorf; RBS; Dyson; C&A; TUI; B&Q; Barclays; John Lewis; Waitrose; Desigual; Chanel; Unilever. Mary is also an industry leader at Hyper Island – the ‘Digital Harvard’ – in Manchester. Based in the UK across London, Scotland and Lancashire.

Mary Harper

Mary Harper,
Head of Customer Strategy,
Standard Life Aberdeen

Mary fell in love with all things digital over 17 years ago. Since then, she has worked all over the world helping all sorts of businesses - from multi-nationals to start-ups - become as customer-obsessed as she is; and with how to use digital and data to compete, transform, innovate and disrupt to drive sustainable competitive advantage.

For the last 5 years, Mary has worked with Standard Life to drive their digital agenda and put customers at the heart of everything they do. She also works closely with homeless charity, Social Bite, as a member of their Board of Trustees. You can read more about the range of brands and initiatives she’s worked on her LinkedIn profile.

Ron Argent

Ron Argent,
CEO and Founder of Cognition Foundry

Ron is a seasoned IT professional and business owner. With over 40 years in the IT industry, covering sales, design and engineering he has worked with many of the largest companies in the world. Recently he has focussed his attention on helping start-ups take an enterprise view of application design early in their program cycle enabling their applications to be scalable and highly secure. Passionate about innovation and talent he founded Cognition Foundry in 2015, a company designed to provide easy and affordable access to an enterprise scale computing platform along with mentoring, design and architectural expertise. Working with incredibly talented individuals Ron enjoys an interesting and (very) busy life.

Ron is also Co-founder of TES Enterprise Solutions Ltd, an IBM Gold Business Partner. TES is an accredited IBM reseller specialising in IBM Enterprise Class systems - z Systems, Power Systems and Storage.

Twitter handle: @RonArgent
Linkedin: linkedin.com/in/ron-argent-a2165b9

Michelle Boockoff-Bajdek

Michelle Boockoff-Bajdek

Michelle Boockoff-Bajdek is the global head of Business Solutions marketing for a portfolio of IBM Watson products, including those from The Weather Company. As a brand evangelist, she helps businesses understand how to make more informed decisions and take action in the face of weather.

In her role, Michelle oversees a global marketing organization supporting the needs of companies across key verticals including retail, media, aviation, energy, insurance, ground transportation, and government.

With more than 20 years of experience in technology marketing and consumer marketing services, Michelle was previously head of marketing for Quaero, a data management company, where she helped large media and consumer organizations learn how to make their data work for them, not against them. Michelle has also served in leadership roles at Harte-Hanks, Jabra, and Kronos.

Michelle received her master’s degree in communications from Simmons College and a bachelor’s degree in political science from Southern Connecticut State University. She lives in New Hampshire with her husband, two daughters, and two very large dogs.