Risk of Loss and Damage claim form

The claim form is to be used to identify loss or damage to machines in transit and can be completed by Business Partners and end user customers.

Risk of Loss and Damage claim procedures

Please reference this document for guidance related to the completion of Risk of Loss Form. Contact your IBM Customer Support Representative for assistance as needed.

Fax numbers for Risk of Loss claim form submission

Contacts Fax number
Commercial end user 1-877-426-2493
Business Partner 1-800-426-9927
PCD Business Partner - Partner Commerce 1-800-426-9734
PCD LE Direct 1-800-426-7269

We're here to help

Or call us at 877-426-6006

Technical requests

For technical inquiries please call 800-426-7378 or

Glossary

Frequently asked questions

Contracts
Orders and delivery
Inventory and maintenance
Invoices and payments

 

Your requests

Raise, view and track online requests.

Learn more

Your online contracts

Accept and sign your IBM contracts electronically.

Learn more

Your orders

Access real time order and delivery information, including links to carrier shipping details.

Learn more

Your invoices

Retrieve, download and print your IBM invoices and credit notes.

Learn more

Your inventory

Review and update your inventory online.

Learn more

Contact us

Have you checked our Frequently Asked Questions?

Select the type of your request: