Your maintenance inventory

Manage your Enterprise Service or ServiceSuite contract online.

Access your information online

IBM ServicesAssistant allows you to view, print, download and initiate assistance enquiries for your:

Additional features

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Your IBM maintenance inventory is only available to IBM Business Partners and selected customers. Please contact us through the "We're here to help" option to find out if you qualify.

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Frequently asked questions

Frequently Asked Questions General questions
Orders and delivery
Inventory and maintenance
Invoices and payments


Your requests

Raise, view and track online requests.

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Your online contracts

Accept and sign your IBM contracts electronically.

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Your orders

Access real time order and delivery information, including links to carrier shipping details.

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Your invoices

Retrieve, download and print your IBM invoices and credit notes.

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Your statements

View your entire accounts payable position with IBM in one place.

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Your maintenance inventory

View and manage your inventory and maintenance contracts.

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