Primary tab navigation

For your convenience, below are links to a collection of standard IBM agreements.

Standard agreements

These agreements apply when expressly referenced in the contract documents for a transaction with IBM or when your organisation and IBM sign them. To arrange to sign an agreement with IBM please contact your IBM representative.

Other documents

We're here to help

Frequently asked questions

Frequently Asked Questions General questions
Orders and delivery
Inventory and maintenance
Invoices and payments


Your requests

Raise, view and track online requests.

Learn more

Your online contracts

Accept and sign your IBM contracts electronically.

Learn more

Your orders

Access real time order and delivery information, including links to carrier shipping details.

Learn more

Your invoices

Retrieve, download and print your IBM invoices and credit notes.

Learn more

Your statements

View your entire accounts payable position with IBM in one place.

Learn more

Your maintenance inventory

View and manage your inventory and maintenance contracts.

Learn more

Connect with IBM Customer Support