Find answers to your questions:

How can I view my contracts?

Information about your options to view and transact your contracts online can be found here.

Why should I obtain an IBM User ID and password?

An IBM User ID and password gives you access to our online tools. Learn more about registration.

Please supply the following information when registering for your IBM User ID:

Accuracy and detail are very important to future online transactions and e-tool entitlement.

Note that failure to provide any of the required fields prevents the user from completing IBM Registration.

As required by local data protection regulations, you will also be required to confirm that IBM may store and use your Personal Information to contact you and to export this data outside your country of residence.

Who do I contact with questions about hardware or software maintenance contracts and related price quotes?

For general questions about hardware or software contracts, please contact your IBM Business Partner.

How do I get a copy of my contract?

If you commence business with an IBM Business Partner please contact the particular company in order to get copy of your contract.

If you signed your contract directly with IBM please submit your request online.

How do I terminate my maintenance contract?

Please submit your request to your IBM Business Partner in writing, quoting your contract number and your contact details.

What if I have a contract question that isn't answered here?

Please submit an online request. To allow us to better assist you, please include as much detail as possible.

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