Find answers to your questions:
How can I access my invoices/credit notes online?
You can access your invoices using our Invoices On-Line® tool .
How can I view my statements of account online?
You can access your invoices using our Statements online tool.
How do I pay an invoice?
Payments can be made by bank transfer, bank receipt or cheque quoting our invoice number(s). Bank account information can be found on the invoice. Please send us your remittance advice through an online request.
What are the due dates and payment dates for IBM invoices?
IBM invoices are due upon receipt, as detailed in the IBM Client Relationship Agreement and as stated in the payment terms on your invoice.
What about late payment fees?
Terms relating to late payment fees are normal practice for suppliers; IBM defines these within its contractual agreements, e.g. the IBM Client Relationship Agreement. The applicable statutory interest rates are as prescribed by the Late Payment of Commercial Debts legislation.
Who do I contact with questions or concerns about my invoices, including invoice corrections or invoice copies?
You can inquire about your invoice or view an invoice image through the Invoices On-Line® tool.
You may also submit a request online.
What if I have an invoice question that isn't answered here?
Please submit an online request. To allow us to better assist you, please include as much detail as possible.