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Save time and money by paying your IBM invoices online

Pay IBM invoices online and take advantage of the benefits:

Choose your payment option

Direct debit

Authorize IBM to obtain payment from your bank for the invoices you specify from your online account statement.

This requires you to complete, print and send an authorization form to IBM Canada's Customer Support team:

You will receive notification from IBM when authorization is confirmed.

Credit card

Choose to use your credit card to pay your invoices.

Credit cards accepted: American Express, MasterCard and VISA.

Note: Not all invoices qualify for credit card payment. Please see the Help section in the application for further information.

Get started

To pay your invoice electronically, logon to our Statements online application, where you can also:

First time users – You will need to be entitled to use the application. Entitlement is easy ; it requires an IBM User ID and information about the account(s) you want to access. Follow registration instructions on the sign-in page of the application.

Need more information?

Detailed instructions for electronic payment are available in the Help section of Statements online. If you need further assistance, please contact us through the options in the "We're here to help" section of this page.

Contact us

Have you checked our Frequently Asked Questions?

Select the type of your request:

Frequently asked questions

Frequently Asked Questions General questions
Orders and delivery
Inventory and maintenance
Invoices and payments


Your requests

Raise, view and track online requests.

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Your online contracts

Accept and sign your IBM contracts electronically.

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Your orders

Access real time order and delivery information, including links to carrier shipping details.

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Your invoices

Retrieve, download and print your IBM invoices and credit notes.

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Your statements

View your entire accounts payable position with IBM in one place.

Learn more

Connect with IBM Customer Support