Ease your workload by saving time and help your bottom line by saving money. IBM makes both of these possible with electronic payments made over the Internet.

When you use e-Pay to pay your IBM invoices, you’ll be able to:


Choose your payment option

Direct debit

You can authorize IBM to obtain payment from your bank for the invoices you specify from your online account statement.

This requires you to complete, print, sign and send a Pre-Authorized Debit Agreement, along with a voided cheque, through this online request form. Simply provide your customer number(s) and any details about your request for direct debit in the fields provided in the form and attach the completed and scanned Pre-Authorized Debit Agreement and voided cheque.

You will receive notification from IBM when authorization is confirmed.

More information about Direct debit payment:

Credit card

Choose to use your credit card to pay your invoices.

Credit cards accepted: American Express, MasterCard and VISA.

More information about Credit card payment:


Get started

To pay your invoice electronically, logon to our Statements online application, where you can also:

First time users – You will need to be entitled to use the application. Entitlement is easy; it requires an IBM ID and information about the account(s) you want to access. Follow registration instructions on the sign-in page of the application.


Need more information?

Detailed instructions for electronic payment are available in the Help section of Statements online. If you need further assistance, please contact us through the options in the We're here to help section of this page.

We're here to help

Frequently asked questions

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