Order Status OnLine in 170 countries and 12 languages When you place an order for hardware and software, it's likely there's a lot riding on that technology. It's not enough anymore to simply know when an order ships. A robust and innovative order status application can enable smarter and better prepared business operations, while driving collaboration.

Order Status OnLine is that application and it will help you manage your recently purchased investments.

Frequently asked questions

General questions
Orders and delivery
Inventory and maintenance
Invoices and payments


Your requests

Raise, view and track online requests.

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Your online contracts

Accept and sign your IBM contracts electronically.

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Your orders

Access real time order and delivery information, including links to carrier shipping details.

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Your invoices

Retrieve, download and print your IBM invoices and credit notes.

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Your statements

View your entire accounts payable position with IBM in one place.

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Your maintenance inventory

View and manage your inventory and maintenance contracts.

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Connect with IBM Customer Support

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