Enhanced Technical Support gateway offers a cost-effective proactive service to help you to maximize the system availability of your IBM Power System, IBM System i and IBM System p servers.
This support solution is the right balance between low-cost and essential premium services through the use of advanced, proprietary analytical tools which will help you to stay ahead of critical threats and reduce the risk of expensive downtime.
Potential benefits include:
access to a dedicated Web Portal for pro-active and personalized notifications regarding the maintenance, security and performance of your system;
a dedicated team of IBM specialists to assist you on report interpretation and related advices and recommendations;
enhanced response and problem management in the event of an emergency to improve the business continuity.
To learn more about ETS gateway and IBM Global Services contact your IBM sales Representative, or IBM Business Partner.
IBM Enhanced Technical Support
Learn how to increase the availability of your multivendor IT environment with the full range of ETS extended support services.
