| Application Innovation |
One of the biggest challenges facing large organisations today is integrating the multitude of different information systems that have been implemented over the years. An enterprise without integrated systems will find it difficult to think and act as quickly as the competition.
Our e-business integration solutions can help:
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- Enterprise application integration
- Enterprise application development
- e-Commerce package integration
- Dynamic workplaces
- Portals, knowledge and content management
- Security and privacy services
- Wireless e-business solutions.
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For further details on this service, please go to Application innovation (UK)
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| Business Transformation Outsourcing |
Business transformation outsourcing (BTO) raises the stakes in the outsourcing game. While conventional outsourcing seeks respectable improvements in costs, service levels, and support capabilities, BTO aims squarely at outcomes: shareholder return.
BTO is a comprehensive approach to both create new capabilities and to use them to achieve a clear strategic objective.
We do this by identifying and delivering future market positions and providing differentiated capabilities to capitalise upon them. We provide 'next step' transformation ideas backed by committed results to help companies significantly improve their control over costs and investment, improve operating performance, and ultimately accelerate the strategies that drive shareholder value.
Of course IBM is then also capable of running the resulting processes, continuing to improve their performance over time.
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For further details on this service, please go to Business Transformation Outsourcing (UK)
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| Customer Relationship Management |
IBM Business Consulting Services' Customer relationship management (CRM) services enable clients to improve customer loyalty and satisfaction while reducing the cost of marketing, sales and customer service. CRM is a business strategy comprised of process, organisational, and technical change whereby a company seeks to better manage their own enterprise around customer behaviours. It entails acquiring and deploying knowledge about one's customers and using this information across the various touch points resulting in increased revenue and operational efficiencies.
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For further details on this service, please go to Customer relationship management (UK)
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| Financial Management |
Our Financial management services help client executives, CFOs and Finance organisations design and implement finance and accounting business process/organisation transformation and technology solutions across the enterprise. We work closely with alliance partners, such as SAP, Oracle and PeopleSoft to serve the core financial systems needs of our clients.
By designing and implementing the processes and underlying technology to meet their financial management challenges, we enable our clients to better manage capital and profits, increase the visibility of their financial information, and ensure that they are maximising the benefits of their current technology.
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For further details on this service, please go to Financial Management (UK)
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| Human capital management |
Our human capital management services focus on improving the cost, quality and strategic value of an enterprise's HR services. We help clients transform all elements of HR strategy and service delivery, including organisational design, data warehousing, learning and ERP implementations. We also design and implement Intranet portals, which enable clients to cut costs and boost productivity by moving work to the Web.
By designing and implementing the processes and underlying technology to meet their financial management challenges, we enable our clients to better manage capital and profits, increase the visibility of their financial information, and ensure that they are maximising the benefits of their current technology.
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For further details on this service, please go to Human Capital Management (UK)
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| Strategy and Change |
IBM strategy and change services embrace a fundamental idea: Strategy is about choice, and different choices have different value consequences. To that end, we help our clients around the world address a range of issues - from corporate and business strategy to operations and IT strategy.
We know that strategy is the common thread that connects the fabric of your business, regardless of your industry. Our approach to strategy and change is designed to help you position your company for future scenarios and enhance the value you realise from your distinctive competencies.
We start with a point of view about the future of our clients' business, then determine actionable strategies and help them make choices that enhance competitiveness and create new sources of economic value. We capitalise on years of experience in virtually every industry to understand all facets of our clients' business. We transform businesses for real, measurable results.
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For further details on this service, please go to Strategy and change (UK)
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| Supply Chain Management |
How do you deliver the right product to the right place, at the right time and at the right price? It is an ever more pressing concern, given the complex challenges posed by globalisation, technological advances, legislative changes, infrastructure changes, labour mobility, and more sophisticated and demanding customers.
IBM can help you manage costs, improve performance and integrate your processes with your suppliers to increase collaboration. We have solutions for all your supply chain challenges, including:
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- Procurement
- Product Lifecycle Management
- Integrated Supply Chain Planning
- Transformation and Operations
- Logistics and Distribution
- Supply Chain ERP.
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For further details on this service, please go to Supply Chain Management (UK)
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Ireland
