What if I could do that?
The technology IBM uses to deliver a world class service at a world class event are not niche sporting solutions. We use our cloud, analytics, mobile and social business solutions to make the fan experience better, whenever and wherever they want to experience it. If we can do this for a private members’ tennis club in South West London imagine what the possibilities are for your business.
The same software, infrastructure and solutions are used by clients in the UK, Ireland and around the world. Read the case studies below of where the same solutions have helped other clients: from analytics improving traffic flows in cities to hospitals using social business to help improve paediatric care.
At Wimbledon we use IBM's Big Data capabilities to help player performance and provide realtime insights to fans about the match. The same analytics capabilities are helping our clients uncover information nuggets from their historic data and change the way they work.
Barclays - rebuilding a global brand from the inside out to strengthen relationships with customers
eHarmony - using Big Data to attract members by understanding behaviour and fine-tuning matching algorithm
Energy Saving Trust - using IBM technologies to develop innovative services to optimise energy efficiences in UK housing stock
Big Data is helping the City of Dublin improve its public bus transportation network and reduce congestion
Wimbledon monitor their fans’ reaction through social media in realtime. Businesses around the world are harnessing the realtime understanding available through social platforms to share knowledge, engage their workforce and provide a better experience of their brand.
AMD introduced IBM’s social learning management system to help speed up the sales process
Berlitz taps intelligence of global workforce to pool knowledge and skills for best product quality
Boston Children's Hospital and IBM harness social education using a cloud-based digital learning platform
Cabela’s – adopted a “work-smarter” emphasis to achieve strategic objectives and grow business
The mobile apps for The Championships provide fans around the world with the ability to access new information whenever and wherever they want. Interacting with your customers and your employees through mobile solutions is now an essential part of any business’s digital strategy.
Air Canada: working with IBM to improve the customer experience at every point in the journey
Ford Motor Company – keeping drivers connected with a reliable service delivery network
Ottawa Hospital: IBM mobile technologies helping to put patients first
Qantas Freight – transforming the customer experience with mobile technologies
wimbledon.com needs to support millions of fans around the world with peak views not seen by many organisations. Opening up access to your business through digital requires an infrastructure able to provide high quality secure digital services while minimising costs and energy use: a challenge not unique to a tennis tournament.
Virgin Atlantic Airways Ltd - using an understanding of customer behaviour insights to improve the experience and boost online bookings
TUI UK & Ireland – IBM Cloud solution helps manage peak booking periods
RAC and IBM Business Partner Prolifics built a central integration hub resulting in business benefits
South Staffordshire College - boosting overall admissions with compelling, personalised digital marketing
To learn more about any of the IBM business or technology solutions behind Wimbledon