Wimbledon 2014

Serving up 25 years of exceptional fan experiences

Wimbledon 2014. Serving up 25 years of exceptional fan experiences. Wimbledon 2014. Serving up 25 years of exceptional fan experiences.

What if I could do that?

The technology IBM uses to deliver a world class service at a world class event are not niche sporting solutions. We use our cloud, analytics, mobile and social business solutions to make the fan experience better, whenever and wherever they want to experience it. If we can do this for a private members’ tennis club in South West London imagine what the possibilities are for your business.

The same software, infrastructure and solutions are used by clients in the UK, Ireland and around the world. Read the case studies below of where the same solutions have helped other clients: from analytics improving traffic flows in cities to hospitals using social business to help improve paediatric care.

Who is benefiting from these solutions already?  

 

Analytics

At Wimbledon we use IBM's Big Data capabilities to help player performance and provide realtime insights to fans about the match. The same analytics capabilities are helping our clients uncover information nuggets from their historic data and change the way they work.

smarter analytics turn big data intro big results

Barclays - rebuilding a global brand from the inside out to strengthen relationships with customers

eHarmony - using Big Data to attract members by understanding behaviour and fine-tuning matching algorithm

Energy Saving Trust - using IBM technologies to develop innovative services to optimise energy efficiences in UK housing stock

Big Data is helping the City of Dublin improve its public bus transportation network and reduce congestion



 

Social business

Wimbledon monitor their fans’ reaction through social media in realtime. Businesses around the world are harnessing the realtime understanding available through social platforms to share knowledge, engage their workforce and provide a better experience of their brand.

Social Business from liking to leading

AMD introduced IBM’s social learning management system to help speed up the sales process

Berlitz taps intelligence of global workforce to pool knowledge and skills for best product quality

Boston Children's Hospital and IBM harness social education using a cloud-based digital learning platform

Cabela’s – adopted a “work-smarter” emphasis to achieve strategic objectives and grow business



 

Mobile

The mobile apps for The Championships provide fans around the world with the ability to access new information whenever and wherever they want. Interacting with your customers and your employees through mobile solutions is now an essential part of any business’s digital strategy.

IBM MobileFirst Put your business in motion

Air Canada: working with IBM to improve the customer experience at every point in the journey

Ford Motor Company – keeping drivers connected with a reliable service delivery network

Ottawa Hospital: IBM mobile technologies helping to put patients first

Qantas Freight – transforming the customer experience with mobile technologies



Cloud

wimbledon.com needs to support millions of fans around the world with peak views not seen by many organisations. Opening up access to your business through digital requires an infrastructure able to provide high quality secure digital services while minimising costs and energy use: a challenge not unique to a tennis tournament.

IBM Smart Cloud. Rething IT. Reinvent business.

Virgin Atlantic Airways Ltd - using an understanding of customer behaviour insights to improve the experience and boost online bookings

TUI UK & Ireland – IBM Cloud solution helps manage peak booking periods

RAC and IBM Business Partner Prolifics built a central integration hub resulting in business benefits

South Staffordshire College - boosting overall admissions with compelling, personalised digital marketing



Download the official Wimbledon Apps

Available on the iphone app store

Available on the ipad app store

Available on the Android app store