What if a wind farm could grow more customers?
Ecotricity, one of the world’s first eco-conscious electricity companies, began to double their customer base year after year. Soon, their billing system couldn’t keep up with demand. So they worked with IBM and our Business Partners to streamline their process and upgrade their platforms to manage growth and improve customer service.
Read the Ecotricity Case Study
Learn how Ecotricity was able to reduce the number of unbilled customers by 70% and reduce customer queries by 15% all while adding 1,000 new customers per month.Learn more
Learn more about CRM solutions from IBM
CRM solutions from IBM can help you respond more accurately to your customers' needs, learn their habits and increase customer interaction.Learn more
See the full portfolio of IBM Solutions
Powerful, affordable solutions expressly designed to help midsize businesses improve efficiency, do more with less, accelerate ROI and seize new opportunities faster.Learn more
IBM Business Partners
A Global Network of Expertise
IBM Business Partners are a global network of experts, providing solutions to businesses all over the world. With the help of IBM, these Business Partners are able to grow their businesses and connect with other IBM Business Partners worldwide.Find an IBM Business Partner
IBM Business Partners Driving Results
With the help of IBM, Business Partners are driving results for their clients on a Smarter Planet. IBM Business Partners now have access to more resources and opportunities than ever before.Find an IBM Business Partner
Fuel Innovation on a Smarter Planet: Learn how IBM Business Partners help Midsize Businesses
See how IBM Business Partners and IBMers are working together to help midsize businesses work smarter and to solve business problems, not just IT issues.Find an IBM Business Partner
Sustainable Growth: The ROI of Green IT
Midsize businesses are streamlining operations, increasing competitiveness, and maximising return on investments by turning to greener initiatives like virtualisation and cloud computing, They’re also cutting hardware costs and freeing up staff to work smarter.
Inside the Midmarket: A 2011 Perspective
70% of midsize businesses are pursuing analytics solutions. 66% are adopting the cloud. And 75% are planning IT upgrades. Learn about the IBM study of more than 2,000 midsize businesses in over 20 countries to see how they’re shifting from cost cutting to growth opportunities.
Explore the Engines of a Smarter Planet
Along with small businesses, midsize businesses make up nearly 65% of the global GDP. See how IBM and our Business Partners are helping a vast array of these nimble, innovative businesses find and seize opportunities. Discover how IBM solutions can help your midsize business level the playing field on a smarter planet.