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We offer a wide variety of SAP Application Management Services (AMS) ranging from full AMS Outsourcing to providing skilled personnel who work as part of a client's team to develop, maintain, manage or support SAP applications.
Full AMS Outsourcing is the long term end-to-end management of a clients' SAP applications. Within this context, we can manage the full SAP applications environment including Daily and Periodic Basis Checks, Problem and Change Management, System Performance Tuning, Regular Health Checks, SAP Software Management (Application Packaging, Kernel Patching, Database Upgrades), Transport Management, OS Support, Business Continuity & Recovery Services.
We provide general SAP Support such as SAP Basis Consultancy, Ad-hoc Problem Management, Client Copies, Database Refreshes, User Administration or SAP GUI Management.
We also offer a full infrastructure hosting services which can be combined with our AMS services.
We work with our clients to blend selected service components from the list above into an effective offering that meets their specific business needs.
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For more information about our SAP services please contact:
Mike Guthrie
Associate Partner
IBM Global Business Services
Oldbrook House, 24-32 Pembroke Road, Ballsbridge, Dublin 4.
Tel: +353-1-815 4516 / +353-86-8520661
email: guthriem@ie.ibm.com
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