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| We offer our clients a comprehensive suite of SAP services catering for their business, functional and technical needs throughout the entire system life cycle, from strategic direction and business case development to operational support and continuous improvement. Details of the following selected offerings are provided below: | |
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Through our position as a world leader in industry consulting and our global relationship with SAP, IBM is uniquely positioned to assist your business in the development of aliged business and IT strategies. Within this context we can help you ensure you are best positioned to take advantage of new and upcoming development in SAP's product set to drive competivie avantage for your organisation.
IBM invests heavily in thought leadership research and can provide your management team with significant insight on current and upcoming trends relevant to your specific industry. We can bring this expertise to you C-level executives as well as our perspective on related technoligical developments. Through our involvement in the leading/bleeding edge project involving SAP around the world we are best positioned to advise on the best approach for the adoption of new SAP technologies and functionality. | |
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While legacy systems often fail to meet the demands imposed by growth and increasing market complexity SAP provides a stable and cost effective platform to support ongoing operations and continuing growth.
IBM teams with our clients in the design and implement of SAP as an enabler for business transformation, leveraging the functionality in the SAP product set in the most appropriate and cost effective manner to support current and future business needs. We can help in whatever phase of the implementation project you require our assistance.
World-class mainstream solutions such as SAP are often considered beyond the reach of mid-size companies, because of their complexity and cost. The benefits such solutions deliver are well understood - streamlined processes, integrated information, improved customer service, reduced costs and online/Internet channel transactions. These apply as much to the mid-size company as to global, multinational organisations.
IBM has partnered with SAP to offer SAP All-in-One packaged solutions that incorporate best practice processes, and deliver them to mid-size companies as proven packaged industry templates. These packaged solutions contains the full functionality and deliver the same benefits as their mainstream parents, but are designed for rapid and low cost implementation, requiring minimal support from business and technical specialists. These solutions have the power to transform the ambitious mid-market company into one that can compete on the world stage.
IBM offers SAP All-in-One industry templates for a wide range of industries - Fabrications & Assembly, Wholesale & Distribution, Food & Beverage, Life Sciences, Retail, etc. These Solutions are flexible and scalable. | |
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According to a Gartner Group 75% of all ERP implementations fail to create the values associated with the ERP application software. There are numerous reasons why projects fail to deliver business benefits. Difficulty determining benefits, along with lack of a repeatable 'benefits management process' are however the top two obstacles to justifying such investments.
It is not sufficient to manage the investment to realise the Benefits. They are influenced by external business factors. The organization must plan for the delivery of the potential benefits. Strategy, Process, Organisation and Technology are parameters that you can adjust that will effect the way you run your business and the value you achieve.
Our Benefits Realisation approach is a structured, repeatable process applied to enterprise solutions to define and manage value in order to ensure that maximum return on investment is achieved. The approach focuses on developing a viable Business Case based on potential savings tied to capabilities and related processed, aligned with the organisation corporate goals.
Establishing related performance targets and accountability focuses on assigning responsibility for delivery of the change/benefits to specific individuals and linking responsibility to a rigorous set of performance metrics/targets.
Value Realisation can drive the change agenda by illustrating the link from project to business success
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As a SAP user, you need to keep your business competitive with new functionality and avoid the costs and risks associated with outdated and unsupported versions of business-critical software. The upgrade project can be complex, depending on the specific source and target release, with several functional and technical variables to be considered and managed.
IBM SAP practice has developed comprehensive processes to help your organisation undertake the required upfront assessment and.or the upgrade itself, with predectible timescales and cost.
Our SAP specialists can undertake an upgrade impact assessment, using generic procedures and assessment tools, which assist in the planning stages and ensure all factors are properly considered. You receive a detailed assessment of the timeline, effort, challenges and risks involved, as well as a detailed report detailing how these will be managed during the upgrade project.
Leveraging IBM technical and functional expertise within the upgrade team structure, helps de-risk the upgrade process. IBM SAP upgrade specialists work alongside your staff, transferring knowledge and experience, which quickly raises the skill levels within your organisation and makes you more self-sufficient after the upgrade has been completed.
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We offer a wide variety of SAP Application Management Services (AMS) ranging from full AMS Outsourcing to providing skilled personnel who work as part of a client's team to develop, maintain, manage or support SAP applications.
Full AMS Outsourcing is the long term end-to-end management of a clients' SAP applications. Within this context, we can manage the full SAP applications environment including Daily and Periodic Basis Checks, Problem and Change Management, System Performance Tuning, Regular Health Checks, SAP Software Management (Application Packaging, Kernel Patching, Database Upgrades), Transport Management, OS Support, Business Continuity & Recovery Services.
We provide general SAP Support such as SAP Basis Consultancy, Ad-hoc Problem Management, Client Copies, Database Refreshes, User Administration or SAP GUI Management.
We also offer a full infrastructure hosting services which can be combined with our AMS services.
We work with our clients to blend selected service components from the list above into an effective offering that meets their specific business needs.
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SAP has the capability of Data Archiving and Document Imaging in conjunction with third party products which are SAP Certified. SAP Data Archiving is the ability to be able to move data from the SAP Database to external storage, while still making that data available to the SAP user via the SAP GUI. SAP Document Imaging is the ability to link Scanned or other electronic documents to a SAP object, such that it can be seamlessly viewed by a SAP user through the SAP GUI. Additionally, these documents can participate in the SAP workflow if required.
IBM CommonStore for SAP is a SAP certified solution for data archiving and document management that helps SAP users to run their business more efficiently. CommonStore is also integrated to the IBM's Content Manager repository. IBM CommonStore for SAP complements the SAP ERP system with a comprehensive document management solution in order to streamline, customise and improve the way your organisation handles information flow throughout the whole business.
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For more information about our SAP services please contact:
Mike Guthrie
Associate Partner
IBM Global Business Services
Oldbrook House, 24-32 Pembroke Road, Ballsbridge, Dublin 4.
Tel: +353-1-815 4516 / +353-86-8520661
email: guthriem@ie.ibm.com
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