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Irish Medicines Board more than doubles productivity with assistance from IBM Global Business Services.
Customer Quote:
"IBM Global Business Services has given us real, ingrained change backed up by excellent support, training and technology. The real value to the Board has been the organisation, structures and procedures around successful change management. The resulting elimination of the backlog and 122 percent increase in productivity speak for themselves." - Pat O'Mahony, Chief Executive Officer, Irish Medicines Board.
IBM Global Business Services helped St. James’s Hospital implement SAP ERP applications, introducing consistent inventory management practices to streamline operational processes and improve stock control. Enhancements to hospital ward storage replenishment processes were facilitated by the introduction of Pocket PC devices, running SAP GuiXt Mobile. The hospital’s entire SAP application environment is hosted and maintained by IBM Application Management Services (AMS) in Dublin.
Customer Quote:
"St. James's is always looking for new ways to innovate around its SAP applications and develop new processes to improve operational efficiencies and service levels. IBM is an ideal partner – providing a full-service solution including everything from infrastructure and application management to business consultancy and development support." - Martin Buckley, IT Director, St. James's Hospital
Allied Irish Banks strengthens its position in Europe through core bank transformation which included IBM Hardware, Software and Services along with Business Partner - FLEXCUBE (Oracle Financial Services).
Customer Quote:
"Our embrace of a bold transformation strategy is a measure of both the challenges we face and our commitment to success. By working with IBM, we're gaining the agility and efficiency that are becoming essential for success—and we’re doing it today. " - – Steve Meadows, COO and Director of Operations and Technology, Allied Irish Banks
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OmniPay enlists IBM Infrastructure Services to deliver scalability and security.
Customer Quote:
To help us stay competitive, IBM integrated our new infrastructure to better meet the high-availability, high performance and security requirements in today’s Global Financial environments”. IBM developed a reliable, on demand, infrastructure whereby additional server processing and storage can be commissioned by us without any disruption to our business. It offers us computing power growth to match our larger business volumes when required and supports our PCI compliance.” said Brian Connolly, CEO OmniPay
PREM Group upgrades its IT infrastructure in order to provide Internet, movies and electronic billing services to its hotel guests in Belgium.
Customer Quote:
“With our new multimedia offerings built on the IBM System x platform, we’ve been able to dramatically improve the quality of service we provide to our valued guests.”- PREM Group
UniPhar plc Invests in New Enterprise Technology Platform from SAP and IBM
Customer Quote:
"The combination of SAP’s proven credentials in the pharmaceutical industry with IBM’s thought leadership in the sector was an unbeatable combination. We currently operate a number of disparate IT applications and we wanted one integrated solution that would bring our processes together so that all our employees could access the information they need, when they need it. Implementing the SAP solution will mean that we can deliver an enhanced service to our customers and principals, which will provide us with a competitive advantage and facilitate growth,” said David FitzGerald, Group Finance Director, UniPhar plc.
Porto Media, a media service provider and development company in Ireland shaved years off product launch times by engaging IBM Global Business Services.
Customer Quote:
"IBM displayed independent thinking, a depth of vision and a commitment to our success across every division we worked with. The doors that opened to us because of our association with IBM reinforced how valuable it has been in our evolution as a business. " - Chris Armstrong, Founder, Porto Media
IBM Global Technology Services helped design, implement and support automated check-in kiosks for an Irish airline.
Customer Quote:
“Since its introduction, FastPass has transformed the check-in experience for our customers at Dublin airport”, says Anne Bradley, Aer Lingus Dublin Airport Manager “FastPass gives us many more check-in points at the airport. Passengers can get their own boarding pass in less than a minute and no longer have to endure long queues. Quite simply, FastPass is now an essential part of our daily operation. In fact FastPass has been so successful that we quickly extended it to our other major airports.”