Is your insurance organization looking for innovative ways to reduce costs and improve agility? Are you considering automating important tasks, but want to maintain the quality of service you provide to customers?
Automating your processes down to the work task can help your company optimize tasks requiring manual intervention in areas such as claims, application processing and policy servicing to improve overall operations, leverage the enterprise warehouse to facilitate regulatory compliance.
Innovative business models combined with new technology help eliminate operational redundancies, and deploy the most efficient use of human resources. Innovation is also key to providing new levels of self-service needed to support a generation of agents and consumers that are highly mobile and work in real-time.
How can the Industry Solution Center help you to prepare your business for the future ?
At the Industry Solution Center hosted in the IBM Forum La Gaude we have replicated real customer environments. When you visit the center you will visualize and experience insurance business solutions as though they were already in place in your own environment. A unique approach in an outstanding environment.
Insurance operations of the future from IBM are designed to enable the automated processing of work tasks resulting from inbound documents and service requests. And it optimizes validation and assignment of work to agents for cases needing insurance knowledge and expertise. With content for specific operations, such as claims, our solution provides a framework to improve your operations.
Our solutions will help with replacing, modernizing or transforming the primary systems that process and issue life insurance policies. Our robust set of analysis techniques help assess your current business and systems environments. These can range from a complete Component Business Modeling (CBM) engagement, to lighter-weight business and systems environment assessments and a host of core systems diagnostics. The level of analysis should be commensurate with the size, complexity and degree of strategic transformation that your organization desires.
Some solutions showcased in the Industry Solution Center:
- Properties and casualties solutions are based on the Insurance Process Acceleration framework and demonstrate front office/back office service oriented integration
- Life and Annuities solutions demonstrate IBM end to end integration solution for life Insurance undersrinting and policy administration.
- Risk and Compliance solutions showcase a Solvency II prototype based on the IBM Integrated Risk Management framework.
Want to visit the Industry Solution Center for Insurance and get more information on the solution showcased ?
