Tab navigation
- IBM Standard Terms and Conditions and Attachment for IBM Internet Security Systems (ISS) Products and Services
- Agreement for Exchange of Confidential Information
- IBM Support and Maintenance Policy for IBM Internet Security Systems (ISS) Products and Services
- IBM Managed Security Services - Statement of Work
- IBM Managed Security Services - General Provisions
- IBM Managed Security Services - Cloud Computing
- Service Descriptions and Service Level Agreements
- IBM Hosted Application Security Services
These contracts are for Finland clients only. View other country contracts (US).
IBM Standard Terms and Conditions and Attachment for IBM Internet Security Systems (ISS) Products and Services
The IBM Standard Terms and Conditions (the "Agreement") and the The IBM Standard Terms and Conditions Attachment for IBM Internet Security Systems ("IBM ISS") Products and Services (the "Attachment") govern specific transactions by which you acquire IBM ISS Products and Services from IBM. You may print these documents, sign them, and return them to your IBM sales representative. As an alternative, although the Agreement and the Attachment each specify both of us must sign, you may agree to accept the terms of the Agreement and the Attachment, without modification, by signing a Transaction Document that incorporates the Agreement and the Attachment by reference. If you are incorporating these agreements by reference into a Transaction Document:
- You also agree that you are authorized to accept the terms of the Agreement and the Attachment on behalf of the legal entity you represent.
- The terms of the Agreement and the Attachment are applicable only for each individual transaction. Future transactions will be governed by the terms of the Agreement and the Attachment applicable at the time the transaction occurs.
- Please retain a copy of the Agreement and the Attachment for each of your transactions.
IBM Standard Terms and Conditions
Agreement for Exchange of Confidential Information
The IBM Agreement for Exchange of Confidential Information provides the terms that apply when one of us discloses confidential information to the other. You may print this document, sign it, and return it to your IBM sales representative.
IBM Agreement for Exchange of Confidential Information (39KB)
IBM Support and Maintenance Policy for IBM Internet Security Systems (ISS) Products and Services
Attachment for Support and Maintenance of IBM Security Products (33KB)
IBM Managed Security Services - Statement of Work
IBM Managed Security Services (63 KB)
IBM Managed Security Services - General Provisions
IBM Managed Security Services General Provisions (73KB)
IBM Managed Security Services - Cloud Computing
IBM Managed Security Services (Cloud Computing) – hosted mobile device security management (156KB)
Service Descriptions and Service Level Agreements
Application Security Services - Secure Web Gateway Management - Standard (142KB)
Application Security Services - Secure Web Gateway Management - Select (141KB)
Application Security Services - Secure Web Gateway Management - Premium (171KB)
Infrastructure Security Services - Firewall Management - Standard (163KB)
Infrastructure Security Services - Firewall Management - Select (190KB)
Infrastructure Security Services - Firewall Management - Premium (193KB)
Infrastructure Security Services - Firewall Management - Managed VPN Concentrator (181KB)
Infrastructure Security Services - Intrusion Detection and Prevention System Management - Standard (165KB)
Infrastructure Security Services - Intrusion Detection and Prevention System Management - Select (191KB)
Infrastructure Security Services- Managed Protection Services for Networks - Standard (199KB)
Infrastructure Security Services- Managed Protection Services for Networks - Select (211KB)
Infrastructure Security Services- Managed Protection Services for Networks - Premium (216KB)
Infrastructure Security Services - Managed Protection Services for Servers - Standard
(172KB)
Infrastructure Security Services- Managed Protection Services for Servers - Select (177KB)
Managed Security Services (Cloud Computing) hosted Email and Web security - express managed web security (105KB)
Managed Security Services (Cloud Computing)- hosted Email and Web security - express managed e-mail security (141KB)
Managed Security Services (Cloud Computing)- Hosted Security Event and Log Management - Standard (160KB)
Managed Security Services (Cloud Computing)- Hosted Security Event and Log Management - Select (212KB)
Managed Security Services (Cloud Computing) - Hosted Vulnerarbility Management (178KB)
Infrastructure Security Services - Unified Threat Management - Standard (194KB)
Infrastructure Security Services - Unified Threat Management - Select (203KB)
Infrastructure Security Services - Unified Threat Management - Premium (206KB)
Managed Security Services (Cloud Computing) - X-Force Hosted Threat Analysis Service (87KB)
Agent Redeployment and Activation (85KB)
Non-IBM Products Provided by IBM- Out of Band Modems (50KB)
IBM Hosted Application Security Services
Pre-Production Application Scanning (167KB)