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As a Business Operations Specialist you will provide specific and comprehensive operational support to maximise the functionality and effectiveness of the business. Understanding key business priorities, process and organisational implications, you will initiate and implement process change, driving cost and productivity benefits. These roles sit within our Operations function and support the other business areas within IBM Global Technology Services to ensure that we deliver end to end support to our clients.

There are a number of areas that you could work on including resource management, client satisfaction, business cost management, process improvements and contracts management. These roles will give you a really good all round insight into how a company the size of IBM operates. In terms of future career progression, these roles give you a great basis to move into a wide range of roles including finance, procurement, sales, project management, HR, marketing and consultancy.

Although a business degree is not essential, you will need to be able to demonstrate business awareness and a desire to learn and gain experience in a wide range of areas. We are looking for high calibre candidates who are self starters and have a real passion and a genuine desire to succeed. You will need to demonstrate an enthusiastic, “can do” attitude and be disciplined and organised with a strong focus on results. You will need to demonstrate excellent communication and teamwork skills. You must be adaptable and able to handle and embrace change. You need to have a strong drive to succeed coupled with an ability to think creatively.

You will need to be flexible in terms of location and mobility as often these roles require geographical flexibility.

You will begin your IBM career with our new hire induction program, lasting several weeks. You will be given an introduction to technology fundamentals, consulting skills and project management skills. For 2 weeks of your induction, you will participate in a simulated project focussing on client facing and project management skills.

You will be assigned a Professional Development Manager (PDM) in Foundation. You will put together an individually tailored training programme with your PDM which will include specific training that your role requires, in addition to any personal development training that you may need including Presenting with Confidence, Influencing Skills for Business etc.