Our history

Organisation

To better understand IBM though, it's important to understand how all of our pieces fit together. Through our different divisions, we impact almost every part of a client's business. Internally, we have the same functions as any large company in the areas of Marketing, HR, IT Support and Finance. Externally, IBM's services cover technology delivery, outsourcing, software development, consulting, sales and distribution.

Taking some time to read about each of our business areas will help you get a feel for where you might work.

• Global Business Services

  With consultants and professional staff in more than 160 countries globally, IBM Global Business Services is the world's largest consulting services organisation. Developing leading edge thinking and practical insights for business leaders, IBM Global Business Services' unique combination of exceptional business insight and deep technical understanding helps clients unlock economic value. Our services help people, processes and systems adapt to change, and enable businesses to thrive in the global economy. This combination of imagination and expertise enables us to work on truly innovative projects. For example, we've helped cities reduce traffic congestion, we've developed award winning solutions to connect individuals with government services, and we've helped pharmaceutical companies speed up development of new drugs.

  Find out more about IBM Global Business Services

  IBM Global Business Services Case Studies

• Global Technology Services

  IBM Global Technology Services is the world's largest information technology services provider, and integrates IBM's broad range of capabilities - consulting, IT services, hardware, software and research - to help organisations of all sizes realise the full value of information technology. Key services to our clients include application development, systems integration, business recovery services, strategic outsourcing, systems management, internet and networking services and business intelligence.

  IBM Global Technology Services

• Software Group

  IBM Software Group (SWG) is the world's second largest software business. It provides the widest range of middleware in the industry - 'middleware' being the software on which customers and developers build and connect together the applications that drive their business strategies for key areas such as managing relationships with customers, CRM, or e-commerce.

  SWG supports the hundreds of thousands of customers worldwide who rely on IBM mainframes, mid-range processors, personal computers and global networks to conduct e-commerce, collaboration and content hosting. SWG offerings span over five major brands: DB2, Lotus, Tivoli, WebSphere and Rational.

  SWG has sales positions in most major cities, and has development laboratories around the world including Hursley Development Laboratory, which is the largest IBM software development laboratory outside of the United States and contributes heavily to IBM's strategic software development portfolio. Hursley's vision of continuing technological leadership depends on our excellent and highly skilled people.

  IBM Software Group

• Systems and Technology Group

  IBM Systems and Technology Group is responsible for IBM's hardware, this includes Blades, System x, System p (UNIX based), System i, System z (Mainframe) and System Storage. IBM Systems are being designed around the core principles of collaboration, openness and virtualisation; essential ingredients of the kind of integrated infrastructure that can move businesses to the next generation of computing - collaborative processing. Collaborative processing is what happens when an organisation transcends its standard organisational boundaries, changing the way people interact with each other and with the IT environment that supports them.

  IBM Systems and Technology Group

• Sales & Distribution

  IBM Sales and Distribution develops, integrates, sells and distributes IBM's wide array of products and services via face-to-face and telephone/web sales teams, plus IBM's Business Partners. It includes ibm.com, IBM General Business, Finance, Human Resources, Marketing, and Legal. IBM Sales and Distribution delivers specialised solutions by sector, including Banking, Insurance, Public Sector, Industrial enterprises, and Distribution. The goal is to deliver the world's best IT solutions to our customers.

• Integrated Technology Delivery

  IT Delivery is responsible for worldwide service delivery in support of IBM's Strategic Outsourcing business. IT Delivery, which manages the world's largest privately-owned IT infrastructure - with 426 data centers, 1,100 mainframes and 200,000 mid-range servers - is charged with reinventing service delivery by leveraging IBM's global scale, skill set and technology.

  IBM IT Delivery

• Integrated Managed Business Process Services

  Our Managed Business Process Services offer clients innovative options to combine process, people and technology in outsourced delivery models that create real business value. Our unsurpassed global delivery expertise and infrastructure provide solutions for our clients across major business process areas - business transformation outsourcing, business process outsourcing and business process services.

  IBM Managed Business Process Services

• IBM Global Financing

  IBM Global Financing is the world's largest and most experienced IT financier, with dedicated operations in over 40 countries worldwide. It offers businesses of all sizes leasing and financing solutions for IT technology investments such as IBM and non-IBM hardware, software and services. It combines the discipline of a bank with the expertise of a technology vendor.

  IBM Global Financing