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Business areas
Whatever your chosen business area, you can enjoy unrivalled levels of responsibility and challenges that expand your mind and imagination. You can acquire new skills and a powerful portfolio of work experiences.
IBM Global Technology Services
IBM Global Technology Services, the world’s largest information technology services provider, integrates IBM’s broad range of capabilities – consulting, IT services, hardware, software and research – to help companies of all sizes realise the full value of information technology.
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Global Business Services
The world’s largest consultancy operation, it offers customers a unique combination of Information Technology (IT) services & business and management consulting. At IBM Global Business Services, our expertise ranges across key business issues and deep into 17 industries in virtually every country and every culture worldwide. Our business experience is real. And so are the results we bring to our clients. We've helped them unlock value in areas such as HR, sales, marketing, finance, accounting, business strategy, supply chain, logistics and procurement. We've shown them new ways to transform their business and their thinking .Our mission is to deliver lasting economic advantage for customers, helping them to capitalise on IT to improve their business performance.
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Sales and Distribution
Develops, integrates, sells and distributes IBM’s wide array of products and services via our face to face sales teams, Business Partners and ibm.com, our combined Web and call centre operation. This organisation allows IBM to deliver specialised solutions by industry, including Banking, Insurance, Public Sector, Industrial and Distribution. It also allows us to serve the fast-growing market for small and medium sized businesses.
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Global Financing
The world’s largest and most experienced IT financier, with dedicated operations in over 40 countries worldwide. It offers businesses of all sizes leasing and financing solutions for IT technology investments such as IBM and non-IBM hardware, software and services. It combines the discipline of a bank with the expertise of a technology vendor.
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Software Group
Provides the widest range of middleware in the industry – ”middleware"is the software layer on which customers and developers build and connect together the applications that drive their business strategies for key areas such as managing relationships with customers (CRM) or e-commerce (on-line sales between businesses). Some of IBM's well-known Software products are Lotus Notes, Tivoli, Rational, Websphere.
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IBM Systems Group
Comprises the hardware line including servers and storage devices. This consists of IBM’s entire line of server products from Web servers through to large enterprise systems. There are five product families within Systems Group. These are; eServer xSeries (Intel based), eServer pSeries (UNIX based), eServer iSeries, eServer zSeries and TotalStorage.
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ibm.com
IBM’s direct sales, service and support channel integrating the Web and call centres to generate leads, close sales and provide self-service support.
Through ibm.com, IBM can form full electronic relationships with its customers including consumers, small businesses and large enterprises, broadening coverage, maximising sales productivity and making it easier for customers to do business with IBM.
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Business Partners
IBM depends on thousands of Business Partners to provide additional consultancy, technical skills and fulfilment capabilities locally to customers. In addition IBM has forged strong relationships with the world’s elite independent software vendors, large and small. These companies deliver software applications that help our customers deliver cutting edge capabilities in areas ranging from supply chain management to customer care.
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Business Operations
Crucial to keep IBM a thriving and innovative company are the business operations functions. These include Finance & Planning, HR, Communications, Legal and Marketing.
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Integrated Operations
IBM created the Integrated Supply Chain organization to transform the supply chain from a cost centre into a competitive advantage - one that helps IBM gain market share, grow revenue and profit, improve cash flow, and enhance client satisfaction. The ISC encompasses Manufacturing, Procurement, Customer Fulfilment, Global Logistics - and making sure IBM is a well-oiled machine.
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