• Strategic Outsourcing
  Strategic Outsourcing offers and creates business value through the strategic management of IT Services on behalf of our customers. Our aim is to work in partnership with the business, and align business needs with strategic objectives.
• Integrated Technology Services
  Integrated Technology Services address the issues that lie at the heart of our customer's use of information technology. This involves the strategic application of networks, software, servers, management processes, tools and technology. We transform leading edge technology into "industrial strength" systems.

Business Consulting Services
Born out of the fusion of IBM’s former Business Innovation Services (BIS) and PricewaterhouseCoopers Consulting (PwCC) following the latter’s acquisition in 2002. The world’s largest consultancy operation, it offers customers a unique combination of Information Technology (IT) services & business and management consulting.
It's mission is to deliver lasting economic advantage for customers, helping them to capitalise on IT to improve their business performance.
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Public Sector
IBM´s mission in the Public Sector is to help governments improve citizen/business access and service through technology, which it does through consultancy, managed operations systems integration and building and delivering solutions in selected market segments, including Central Government, the Ministry of Defence, Police, the Civil Aviation Authority, and the Post Office.
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Global Financing
The world’s largest and most experienced IT financier, with dedicated operations in over 40 countries worldwide. It offers businesses of all sizes leasing and financing solutions for IT technology investments such as IBM and non-IBM hardware, software and services. It combines the discipline of a bank with the expertise of a technology vendor.
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IBM Personal Computing Division (PCD)
Specialises in client (personal or PC) computing solutions for on demand businesses. PCD delivers notebook (ThinkPad®) and desktop (NetVista®) PC solutions that process, store, transmit, and merge electronic information for many industries, including finance, healthcare, government, education, telecommunications, and transportation.
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Net Generation
NetGeneration is a division of IBM dealing with businesses developed around the Internet. Our market areas include Application or Internet Service Providers, Web Hosters and E-Marketplace companies. We also have responsibility for influencing Venture Capital companies driving technology. This fast moving new part of IBM is a great place to work with young and very motivated people in a dynamic and challenging environment.
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Storage
Managing your business and the increasingly large amounts of data it generates is more than just child's play. It needs serious solutions. Storage Area Network (SAN) Solutions.  Enterprise SAN is evolving. Businesses need to be able to grow quickly and without disruption. IBM can help you protect your current IT investments, while offering ways to exploit new features and technologies as they become available.
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Sales and Distribution
Develops, integrates, sells and distributes IBM’s wide array of products and services via our face to face sales teams, Business Partners and ibm.com, our combined Web and call centre operation. This organisation allows IBM to deliver specialised solutions by industry, including Banking, Insurance, Public Sector, Industrial and Distribution.
It also allows us to serve the fast-growing market for small and medium sized businesses.
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Software
Provides the widest range of middleware in the industry – ”middleware’ is the software layer on which customers and developers build and connect together the applications that drive their business strategies for key areas such as managing relationships with customers (CRM) or e-commerce (on-line sales between businesses).
The Hursley Software Development Laboratory in the UK is the largest such laboratory outside the US.
There are others located in Dublin, Rome, Paris, and Montpellier.
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IBM Systems Group
Comprises the hardware line including servers and storage devices.
This consists of IBM’s entire line of server products from Web servers through to large enterprise systems.
There are five product families within Systems Group. These are; eServer xSeries (Intel based), eServer pSeries (UNIX based), eServer iSeries, eServer zSeries and TotalStorage.
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ibm.com Centres
IBM’s direct sales, service and support channel integrating the Web and call centres to generate leads, close sales and provide self-service support.
Through ibm.com, IBM can form full electronic relationships with its customers including consumers, small businesses and large enterprises, broadening coverage, maximising sales productivity and making it easier for customers to do business with IBM.
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Business Partners
IBM depends on thousands of Business Partners to provide additional consultancy, technical skills and fulfilment capabilities locally to customers. In addition IBM has forged strong relationships with the world’s elite independent software vendors, large and small. These companies deliver software applications that help our customers deliver cutting edge capabilities in areas ranging from supply chain management to customer care.
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