VM or z/VM
This document provides information for customers who have
been asked by their support representative to deliver data
associated with PMRs to IBM over the Internet. Delivering
these data (dumps, traces etc. further named testcases) electronically
helps IBM resolve problems for you quicker by enabling our
support centers to obtain needed information faster.
Before delivering testcases via the Internet, you must be
instructed to do so by the support representative who is working
on your problem. You will need the PMR number and other necessary
information which your support representative will discuss
with you.
This section is for standard ftp transmissions.
Follow these steps to deliver your testcase:
1.  Create
and compress your testcase,
following the recommended file
naming convention.
Note: Failure to use the recommended file naming convention
will delay resolution of your problem.
2. Use FTP to put your testcase onto the IBM FTP server.
Alternative upload solutions:
In addition to the standard FTP upload solution, ECuRep supports several alternative upload methods. Here is the complete list of upload methods available which you can use to transmit data to IBM:
and for secure transmission the server supports :
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