ECuRep supports several methods for sending data to IBM. The file size of your data largely determines the methods available for use.

Faster data transfer with large files

Available methods If your file size is…
Greater than 2 gigabytes Less than 2 gigabytes Less than 20 megabytes
FTP Yes, both regular and secure FTP methods are supported. Faster Yes, both regular and secure FTP methods are supported. Faster Yes, both regular and secure FTP methods are supported.
HTTP No. Yes, both regular and secure HTTP methods are supported, but we strongly encourage a file limit of 200 megabytes when transmitting data via HTTP. Yes, both regular and secure HTTP methods are supported.
Java utility Yes, all data is transmitted securely using the Java utility. Faster Yes, all data is transmitted securely using the Java utility. Faster Yes, all data is transmitted securely using the Java utility.
z/OS utility Yes, all data is transmitted securely using the z/OS utility. Faster Yes, all data is transmitted securely using the z/OS utility. Faster Yes, all data is transmitted securely using the z/OS utility.
Email No. No. Yes, both regular and secure emails are supported.

The easiest way to quickly send small problem documentation files (recommendation: 200MB maximum) to IBM is via your Web browser:

For uploading problem documentation files using "other methods" (like IBM Support Assistant (ISA), Service Request (SR), or ServiceLink / IBMLink), please have a look at our help section or refer to the IBM Electronic Support page.

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Speed of transfer

While you may send data to any of our addresses, your speed of transfer will be quickest if you use choose the geographic location nearest your physical location.

Americas

  • The Java and z/OS utilities are fastest
  • The next fastest methods are FTP and FTPS
  • Server address: testcase.boulder.ibm.com

Asia Pacific

  • The Java and z/OS utilities are fastest
  • The next fastest methods are FTP and FTPS
  • Server address: ftp.ap.ecurep.ibm.com

Europe

  • The Java and z/OS utilities are fastest
  • The next fastest methods are FTP, FTPS and SFTP
  • Server address: ftp.ecurep.ibm.com

Related links

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