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OS/400 or IBM i

This document provides information for customers who have been asked by their support representative to deliver data associated with PMRs to IBM over the Internet. Delivering data (dumps, traces etc. further named testcases) electronically helps IBM resolve problems for you quicker by enabling our support centers to obtain needed information faster.

Before delivering testcases via the Internet, you must be instructed to do so by the support representative who is working on your problem. You will need the PMR number and other necessary information which your support representative will discuss with you.

This section is for standard ftp transmissions.

Follow these steps to deliver your testcase:

1. Create and compress your testcase,
following the recommended file naming convention.

Note: Failure to use the recommended file naming convention will delay resolution of your problem.

2. Use FTP to put your testcase onto the IBM FTP server.

via OS/400 or IBM i command line
via a workstation

Alternative upload solutions:

In addition to the standard FTP upload solution, ECuRep supports several alternative upload methods. Here is the complete list of upload methods available which you can use to transmit data to IBM:

Standard upload description Link to server IP-address
FTP standard upload ftp.ecurep.ibm.com 192.109.81.7
HTTP-based upload with a browser (standard HTTP) http://www.ecurep.ibm.com/app/upload 192.109.81.20
Send by mail (limited to 20 MByte of data) address will be provided by IBM support center representative  

 

and for secure transmission the server supports :

Secure upload description Link to server IP-address
Secure FTP over SSL/TLS (FTPS) ftp.emea.ibm.com 192.109.81.7
Secure FTP over SSH (SFTP) sftp://anonymous@sftp.ecurep.ibm.com 192.109.81.25
HTTPS-based upload with a browser
(secure HTTP)
https://www.ecurep.ibm.com/app/upload 192.109.81.20
Send by secure mail (limited to 20 MByte
of data)
address will be provided by IBM support center representative