MVS or z/OS

Deliver the testcase using FTP

This document provides information for customers who have been asked by their support representative to deliver data associated with PMRs to IBM over the Internet. Delivering these data (dumps, traces etc. further named testcases) electronically helps IBM resolve problems for you quicker by enabling our support centers to obtain needed information faster.

Read the "Statement on Confidentiality". By submitting your testcase to IBM you are agree to comply with the statement on confidentiality. If you do not agree, do not use this service.

You should also read and understand the "Service Use Agreement".

Before delivering testcases via the Internet, you must be instructed to do so by the support representative who is working on your problem. You will need the PMR number and other necessary information which your support representative will discuss with you. Only some general instructions are provided here. Failure to use the file naming convention will delay resolution of the problem you are experiencing. If you need help understanding how to create a compressed terse archive, contact the support representative who is working on your problem.

IBM customers access IBM Enhanced Customer Data Repository by performing an anonymous login to ftp.ecurep.ibm.com (192.109.81.7). Customers upload files within the /toibm/subdirectories, the necessary information you get from your support representative.

You can use either MVS batch, MVS command line or transfer the data using your workstation.

Here is a complete sample for a batch job including terse, cypher and FTP

This is just a batch job to transfer the data via FTP:

//* EXEC Statement for NON-Secure-FTP
//FTP EXEC PGM=FTP,PARM='-v (EXIT '
//* Uncomment next line for Secure-FTP
//*FTP EXEC PGM=FTP,PARM='-a TLS -v (EXIT '
//SYSTCPD DD DSN=YOUR.TCPPARMS(TCPDATA),DISP=SHR
//SYSFTPD DD DSN=YOUR.TCPPARMS(FTPDATA),DISP=SHR
//SYSPRINT DD SYSOUT=*
//* Please use 192.109.81.7 instead of ftp.ecurep.ibm.com
//* if you have problems with IP name resolution
//INPUT DD *
ftp.ecurep.ibm.com
anonymous
your@email.address
bin
cd /toibm/mvs
put 'YOUR.CRYPTED.DATASET' 12345.123.724.DUMP.TRS
[file naming convention]
quit

Note : Please be sure to TURN OFF the LINE NUMBERING in above job.

Use the following instructions to transfer your data to our FTP server from the TSO command line.
Note: The instructions below do not include steps which may be necessary to pass through a firewall or proxy server.

From the TSO READY: prompt enter: ftp ftp.ecurep.ibm.com
At the USER: prompt, enter: anonymous
At the password prompt, enter: your_email_address
(i.e. your_user_id@company.com)
At the Command: prompt, enter: cd toibm/mvs
At the Command: prompt, enter: bin
At the Command: prompt, enter:
put YOUR.LOCAL.DSN 12345.123.724.dump [file naming convention]
At the Command: prompt, enter: quit

Use the following instructions to download your prepared data to your workstation using File Transfer Protocol (FTP) from a command line.
Note: The instructions below do not include steps which may be necessary to pass through a firewall or proxy server.

From the C:> prompt enter:
receive your_data_at_MVS your_data_at_the_workstation (binary)
From the C:>: prompt enter: ftp ftp.ecurep.ibm.com
At the USER: prompt, enter: anonymous
At the password prompt, enter your_email_address
(i.e. your_user_id@company.com)
At the Command: prompt, enter: cd toibm/mvs/
At the Command: prompt, enter: bin
At the Command: prompt, enter:
put your_data_at_the_workstation 12345.123.724.DUMP
[file naming convention]
At the Command: prompt, enter: quit

Here is a sample console output.