Welcome to the IBM Enhanced Customer Data Repository Service
ECuRep - Enhanced Customer Data Repository
A secure and fully supported data repository with problem determination tools and functions in one place (including automated RETAIN alerts and problem management records (PMR) life cycle management).
This server solution is used to exchange data between IBM customers and IBM specialist support personnel. Please do not place files on, or download files from, this server without prior authorization from an IBM support center representative. Your IBM representative will be able to provide further instructions.
Once you have contacted your IBM support representative please read our 'Service User License Agreement' to accept the terms and conditions.
The standard upload method provided by ECuRep is the "File Transfer Protocol" (FTP) solution as FTP is designed for performing high data volume transmission.
Please select your operating system for an introduction on how to use FTP:
Access the server here ftp.ecurep.ibm.com or via 192.109.81.7.
In case you have any problem with this service please contact: contact@ecurep.ibm.com
IBMers, please click on "Intranet
Info page" for additional information.
Alternative upload solutions:
In addition to the standard FTP upload solution, ECuRep supports several alternative upload methods. Here is the complete list of upload methods available which you can use to transmit data to IBM:
and for secure transmission the server supports :
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