Enhanced Customer Data Repository (ECuRep) is a secure and fully supported data repository with problem determination tools and functions. It updates problem management records (PMR) and maintains full data life cycle management.
For 2018 several changes are scheduled to go live. One of these changes will be to require you to log in using your IBM ID. Please make sure that you own such an ID. We will also stop supporting plain FTP server for manual data upload. FTPS (FTP over TLS) encryption will be enforced to meet legal requirements.
There are two steps that must be completed to get your data loaded into the repository.
Step 1: Prepare your data
Follow the simple preparation instructions to ensure your data will be loaded properly.
Step 2: Send your data
Choose your desired method to send your data to the repository.