Size limit of Emails sending to IBM support

ECuRep Email servers are limited to accept 20 MB size Emails.
Client facing SMTP servers may be limited to a smaller limit!

 

Reply mails from ECuRep

If you do not get an "Reply mail" from ECuRep service, that your mail has arrived within 1-2 hours, please check your origin mail for the correct problem ticket ID and resend the mail with the correct ticket ID, if necessary.

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