New challenges and new opportunities for financial services
The new banking landscape
IBM Expert Interviews
Financial crisis update for insurance companies
Infinity Insurance: Driving the auto insurance industry forward
Payments: Customers, Markets and Risks
Title: Social Business in Financial Services
IBM helps banks and financial services companies thrive in the fast-paced global economy with robust solutions designed to meet today's challenges.
With IBM banking solutions and best practices, you can reduce costs and manage risk while delivering an exceptional customer experience. IBM builds the key requirements of smarter banking into the IBM Banking Industry Framework (US), so you can serve your customers better:
Reap these benefits with pre-built solutions for
- Unified customer view to enable better customer service and sales.
- Faster deployment of products and services with lower cost and risk.
- Better understanding of risk exposures for more effective risk management.
- Enhanced compliance and transparency for regulatory requirements.
More efficient and cost-effective banking operations.
Tomorrow's banks must become more client centric by leveraging sophisticated insights to improve risk management, pricing, channel performance and client satisfaction. Simultaneously, banks in mature markets should reduce operational complexity, which we estimate costs them approximately US$200 billion annually. In emerging markets, where wealth is growing at nearly US$900 billion annually, banks should focus on wealth management, innovation and inclusion of the underbanked and unbanked.
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Next Generation Business Process Outsourcing for Banking
In major and emerging markets alike, banks face growing challenges — from customers, governments and competitors, and even from within their organizations. Their success in meeting these challenges will increasingly require smarter processes and technologies designed to address rapidly changing demands.
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From complexity to client centricity
Nearly 90 percent of bankers in our global survey believe that transforming from the status quo is critical to profitability. Tomorrow's banks must become more client centric by leveraging sophisticated insights to improve risk management, pricing, channel performance and client satisfaction. Simultaneously, banks in mature markets should reduce operational complexity, which we estimate costs them approximately US$200 billion annually.1 In emerging markets, where wealth is growing at nearly US$900 billion annually, banks should focus on wealth management, innovation and inclusion of the underbanked and unbanked.
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Dispelling the vapor around cloud computing in the financial services industry
With its ability to accelerate service delivery and reduce IT operational costs, cloud computing is attracting interest across all industry sectors. For financial services firms in particular, cloud is also seen as a key enabler for business model innovation. To better understand the current rate of adoption, as well as drivers, barriers, and considerations that are influencing the adoption of cloud computing, IBM conducted a survey of 1,090 IT and line-of-business decision makers around the world, including participants from 161 financial institutions. As the financial services industry faces up to increased competition in both existing and entirely new markets, the ability to innovate rapidly and at low cost will make cloud computing a vital element in the future IT delivery model.
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Business analytics in banking
The road to profitability lies in better decision-making—by using IBM Business Analytics software to align all the data within an organization and help make sure it is accurate, timely, in context and available to all who need it.
With banking analytics your organization gains a complete and consistent view of all key profitability drivers so you can:
- Manage risk effectively
- Track and monitor sales, margins and operational performance
- Analyze results and identify and predict trends in channels, regions, products, demographics and customer behavior
- Dynamically adjust plans to achieve profitable growth
- Help meet regulatory demands
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Core Banking Modernization Point of View
Modernizing core systems is a major task that requires significant time and investment. Several different approaches to this challenge exist, and each has its advantages. Based on the experience of successful client projects, IBM has a clear understanding of what works and what doesn't, and offers a set of frameworks and accelerators to assist clients in their modernization programs.
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Banking and Financial Markets Industry Executive Summary
How are leaders responding to a competitive and economic environment unlike anything that has come before? To find out, we held face-to-face interviews with 1,541 chief executive officers, general managers and senior public sector leaders, including 216 Banking and Financial Markets respondents based in 52 countries.1 These conversations offer valuable insight into the agendas and actions of global leaders.
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How are the financial institutions and financial markets going to generate profit in the future?
Many banks appear out of shape and unhealthy as they emerge from the global inancial crisis. As they recover from this experience, they must embark on a new itness regimen that includes tighter regulations and increased oversight. Battling toward a healthy future, banks must act today to redeine their business models, restore client trust and understanding, and reform their risk management culture.
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How banks can get in shape for the battle ahead?
There was a lot said about fundamentals and impacts of the current economical crisis. In past, banks gained from "pockets of opacity" that customers were willing to accept. Today, ninety percent of the financial markets representatives believe that the era of abundance is over. Betwen years 2001 and 2007, an average financial market firm's margin reached 26%, however recent analysts' predictions expect its decline to only 12%! Financial companies were selling and buying complicated financial products with very limited regulations. This was one of the reasons why the crash – when it came – had such a crucial impact.
IBM talked to over 2700 respondents from financial services sector to better understand how financial markets will make money in future.
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"The currency of financial services is information."
Enormous amounts of data are generated every day in the financial industry. Watson, the IBM computer system designed to compete on Jeopardy!, has the deep analytics capability that could help businesses extract knowledge from this data in order to identify patterns and make more informed financial decisions.
- Optimizing business process (05:27) Sunny Banerjea, Global Solution Leader a Adam Lawrence, Industry Sales Executive Watch now and learn how IBM Banking Solutions can help you reduce your investment costs.
FSS Newsletter
IBM Global CMO Study 2011
The 2011 IBM Global Chief Marketing Officer Study the largest study of its kind, was conducted via in-depth interviews with more than 1,700 CMOs worldwide (including 216 Banking executives and 158 Insurance executives globally).
