IBM and the end of life of IT products
In order to preserve our environment, human health and natural resources, the European Union has adopted a WEEE directive concerning the waste of electrical and electronic equipments.
This directive has been transposed in Luxemburg law by the “règlement grand-ducal” of Jan 18, 2005, modified on December 23, 2005.
Valorization of household WEEE
IBM has joined Ecotrel for the collection and the treatment of Household products. We are inviting our customers to use the town container parks or to bring back their used equipments to their distributors when buying a new equivalent equipment.
Valorization of professional WEEE
Since 1999, IBM has put in place a global solution to treat IT Hardware at end of life, optimizing reuse, recycling and other form of valorization.
We have had already an experience of collecting and treating 540 000 tons of IT equipments.
Enlarging our own experience for the need of our customers, we have put in place a collection and treatment chain.
In accordance with the "règlement grand ducal":
IBM insure the collection and treatment of WEEE out of products we have put on the market after April 1st 2006 – recognizable by the logo « crossed trash » at the rear of the equipment, and also of products put on the market before April 1st 2006 when they are replacing an equivalent product or a product with the same functions.
Recycling information
Upon request, and in accordance with Article 11 of the EU Directive 2002/96 (EC) on Waste Electrical and Electronic Equipment (WEEE) and its respective transpositions into national law of the EU Member States, IBM will provide information to recyclers in accordance with the ‘EICTA, CECED, AeA and EERA Joint Position Guidance on Implementing Article 11 of Directive 2002/96 (EC) Concerning Information for Treatment Facilities’. In order for the request to be processed, requests must be submitted in English and include the following information:
Company Name / Country:
Authorization/permit #:
Phone:
email address:
Contact name:
Please direct your inquiry one of the following:
- InfoPrint Solutions Company web page
For information on IBM stand-alone and Multifunction printers
- bongrazi@us.ibm.com
For information on IBM Retail Store Products (Including printers integrated into these systems)
- rmcintos@us.ibm.com
For information on other IBM Products (including printers integrated into these systems)
- ProdInfo@us.ibm.com
For information on IBM Servers and Storage Systems Product
DATA PRIVACY AND DELETION OF DATA
Customer is solely responsible for complying with the legal obligations of all applicable data protection legislation, in particular with the legality of transmission of data to IBM and its suppliers and the legal requirements for processing of data.
Prior to hand-over of equipment to IBM or our designated WEEE supplier, customer must delete all data (including all personal data, encrypted data, passwords, and software) contained in/on such equipment including hard files, diskettes, storage devices, memory chips and the like.
IBM will not accept any responsibility or obligation of confidentiality for the security of any data.
IBM will not, however, check the contents or check for the presence of such data prior to the recycling/disposal process, during which IBM and its respective WEEE suppliers are authorized to wipe, delete or otherwise destroy any data that may still be contained in returned WEEE.
Customer will own and remain responsible for the data at all times and IBM will not accept any liability resulting from the contents of any data contained in/on the WEEE handed over to Geodis or our designated WEEE supplier.
